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Courtyard by Marriott Erie Bayfront

3.0 star property
Pet-friendly Erie hotel connected to the convention center, steps from Bayfront Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Erie Bayfront

Indoor pool, seasonal outdoor pool, sun loungers
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony) | Premium bedding, down comforters, desk, laptop workspace
Hallway
Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot Tub
  • Breakfast available
  • Parking available
  • Pool
The price is SAR 667
SAR 754 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Access, Roll-In Shwr)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Bay View

Premium bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Bay View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 62 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - single
Premium bedding
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Accessible, Tub)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (Mobility Accessible, Tub)

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Bay View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 62 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony) | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - single
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace)

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace) | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-In Shower)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (Mobility Accessible, Roll-In Shower)

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Bay View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 62 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Sheraton Erie Bayfront Hotel

Pool
Hot Tub
Free airport shuttle
Pet friendly
8.6 out of 10, Excellent, (1007)
The price is SAR 667
SAR 754 total
includes taxes & fees
29 Dec - 30 Dec
Sheraton Erie Bayfront Hotel

About the neighborhood

Map
2 Sassafras Pier, Erie, PA, 16507

What's nearby

  • Bayfront Convention Center - 4 min walk - 0.4 km
  • Gannon University - 15 min walk - 1.3 km
  • UPMC Hamot - 15 min walk - 1.3 km
  • Warner Theatre - 20 min walk - 1.7 km
  • Millcreek Mall - 10 min drive - 11.1 km

Getting around

  • Erie Station - 9 min drive
  • Erie, PA (ERI-Erie Intl.) - 17 min drive

Restaurants

  • ‪Voodoo Brewing Co Erie Pub - ‬18 min walk
  • ‪Rum Runners - ‬16 min walk
  • ‪Shoreline Bar & Grille - ‬12 min walk
  • ‪Flagship City Food Hall - ‬15 min walk
  • ‪Bayfront Grille - ‬13 min walk

About this property

Courtyard by Marriott Erie Bayfront

Hotel near Bayfront Convention Center
Located close to UPMC Hamot and Gannon University, Courtyard by Marriott Erie Bayfront provides a free roundtrip airport shuttle, a grocery/convenience store, and a terrace. Adventurous travelers may like the fishing at this hotel. For some rest and relaxation, visit the spa tub. The on-site American cuisine coffee shop, The Bistro, serves breakfast. In addition to a firepit and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, games, and a reception hall
  • A banquet hall, a gift shop, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with hair dryers and shampoo
  • 42-inch LCD TVs with Netflix, Hulu, and premium channels
  • Wardrobes/closets, recycling, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 7-16 for adults and USD 7-16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Bistro
  • Shoreline Bar & Grille

Things to do

  • 24-hour fitness center
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1410 square feet of space)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar near toilet
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Books
  • Comprehensive recycling policy
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Hulu
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 16 for adults, and USD 7 to 16 for children
  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Erie Bayfront Hotel
Courtyard Marriott Bayfront Hotel
Courtyard Marriott Erie Bayfront
Courtyard Marriott Bayfront
Courtyard Erie Bayfront
Courtyard by Marriott Erie Bayfront Erie
Courtyard by Marriott Erie Bayfront Hotel
Courtyard by Marriott Erie Bayfront Hotel Erie

Frequently asked questions

Does Courtyard by Marriott Erie Bayfront have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Courtyard by Marriott Erie Bayfront pet-friendly?

Yes, Courtyard by Marriott Erie Bayfront allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Courtyard by Marriott Erie Bayfront?

Self parking is available for USD 15.00 per day.

What time is check-in at Courtyard by Marriott Erie Bayfront?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Courtyard by Marriott Erie Bayfront?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Courtyard by Marriott Erie Bayfront provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Courtyard by Marriott Erie Bayfront located?

Located in the heart of Erie, this hotel is within a 15-minute walk of Bayfront Convention Center and Gannon University. UPMC Hamot and Warner Theatre are also within 1 mi (2 km). Erie Station is 29 minutes by foot.

Courtyard by Marriott Erie Bayfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1000 reviews" "
Rating 8 - Good. 177 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience, that deserves a thank you and a great review. The Shoreline staff was incredible. Owen especially made the evening special for everyone. The restaurant/bar manager, Chris, was a contributing member of the team. The supportive leadership really shows. An overall pleasurable stay in a great location and views. Room was clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
We attended an event at the convention center so this location was excellent !
Stayed 1 night in Dec 2024

2/10 Terrible

ravneet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Franko

Stayed 1 night in Nov 2024

4/10 Poor

Pearl, van nuys

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No house cleaning to make bed, remove trash, provide coffee or towels.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kymberly

Disliked: Staff & service, property conditions & facilities
The hotel overbooks rooms in the hope that people don't arrive. They then send them to a hotel more than 10 minutes away and make them get an uber to get there. The hotel they send people to is not at all the same level of hotel as the one booked. They are completely unapologetic about this practice and said they oversold the hotel that night by at least six rooms and this happens all the time. I would not recommend booking this hotel unless you are okay being told when you get there that you have to take an uber to another hotel 10 minutes away.
Stayed 2 nights in Nov 2024

4/10 Poor

Lori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had to pay $15 a night to park in the parking lot, on Saturday 11/17 there was an event at the convention center and we couldn't find a place to park. We never got housekeeping services during our 3 night stay. We did not put a sign on the door to skip us either, had to ask for extra towels each day. The mattress was so hard, my hips, back and shoulder hurt so bad each morning. Very disappointed, when I checked out, I told the clerk I would submit my issues via the site for assistance as I knew she could not assist.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here before- rooms are nice, had a disabled room...roll-in shower was great, but the beds were at a normal room level...way too high, they need to be at a lower level
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views Excellent staff willing to go above & beyond for their guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Sindi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful property. Very clean and comfortable beds. Restaurant food was delicious. Has a Starbucks inside property. Loved it . Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Effingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lakeside view. If construction wasn't going on at the time we were there we could have walked several places. Overall a great place!
Stayed 2 nights in Oct 2024

2/10 Terrible

Gavin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel used to be the most premier in the area but unfortunately it has gone downhill fast. The location is beautiful and so is the facility, but the upkeep and service has unfortunately severely declined. This hotel was our go-to stay anytime we visited Erie, we even held our wedding reception here. However, after our most recent stay in 2024 we be seeking out somewhere else in the future for our visits to Erie. The room was dirty, with large visible stains on the duvet covers and shower curtain. There was dark hair left from a previous guest on the white sheets and pillowcase. When we tried to phone the front desk to request new linens we realized the phone in the room also did not work. So we went to the front desk and were provided new sheets to change the bed ourselves, but additional duvet covers were not available so we were told to use the extra blankets provided for cots and pull-out couches. When we returned to the room, we realized the bath tub did not drain, and the water would not get hot. So we trekked back downstairs and they finally offered us a new room. This room appeared to be cleaner, but it was still lacking the premium quality feel it did at our previous stays. The parking and food offered onsite are nice and convenient, however given the current state of the hotel it feels overpriced and unnecessary to still be paying extra for these services at this location. Overall very disappointed and will not be returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Black flies in my room, mildew smell, deluxe room with patio looking at the roof instead of the lake when the property is on the lake. SMH
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan, Chicago

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never have a bad time staying here. Get the suite, the views are stunning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marlene A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Amenities
Stayed 1 night in Sep 2024