2/10 Terrible
Philip
Traveled with family
5 December 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one should ever stay at Ephrata Inn. It should be condemned, the Health Dept should see the black mould. The Income Tax Dept should be looking at his books. The owner/manager was the worst person I have ever met. I spent my years working as a nurse, and nurses deal with the best and the worst of humans. This guy is the worst. He yelled at me, lied to me, muttered a nasty word at me, and was absolutely the nastiest person I've ever had to deal with. The room was so cold so I asked for a heater to which I was yelled at and abused verbally. When we said if the heat couldn't be provided, we wanted our money back. He said he'd give us our money but would let Expedia charge us anyway. We hadn't touched anything in the room but he'd charge us anyway. What a jerk. So we put up with one lamp for the only light in the room, black mould on the window sills and grout in the bathroom, no coffee maker and very precarious building standards. This place should be condemned. Do not go there. PS the owner is no longer 'Tony'. The new person speaks very poor English and has a terrible temper which he unleashes on anyone. End of story. Do not go there. Expedia should not promote this inn.
Philip
Stayed 1 night in Dec 2024