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Waldhotel by Bürgenstock

5.0 star property
Luxury hotel with a full-service spa and a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldhotel by Bürgenstock

Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Breakfast, lunch and dinner served
Lake

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Pet friendly
  • Housekeeping
The price is SAR 2,836
SAR 2,944 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Alpine Deluxe Room with Terrace

Alpine Deluxe Room with Terrace | Premium bedding, free minibar, in-room safe, desk

Alpine Deluxe Room with Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Alpine Deluxe Room with Balcony

Premium bedding, free minibar, in-room safe, desk

Alpine Deluxe Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Serenity Suite

Serenity Suite | Living area | Smart TV, iPod dock, MP3 dock

Serenity Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 145 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Alpine Suite

Alpine Suite | Premium bedding, free minibar, in-room safe, desk

Alpine Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 80 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Vitality Suite

Vitality Suite | Premium bedding, free minibar, in-room safe, desk

Vitality Suite

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
  • 151 sq m
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

Similar properties

Exterior

Bürgenstock Hotel & Alpine Spa

Pool
Hot Tub
Breakfast included
Spa
9.6 out of 10, Exceptional, (235)
The price is SAR 2,755
SAR 2,860 total
includes taxes & fees
8 Jan - 9 January 2025
Bürgenstock Hotel & Alpine Spa

About the neighborhood

Map
Bürgenstock 30, Ennetbuergen, NW, 6363

What's nearby

  • KKL Lucerne - 24 min drive - 19.3 km
  • Chapel Bridge - 24 min drive - 19.2 km
  • Lion Monument - 25 min drive - 20.4 km
  • Chateau Guetsch - 27 min drive - 21.4 km
  • Swiss Transportation Museum - 27 min drive - 21.7 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive

Restaurants

  • ‪Lakeview Bar & Lounge - ‬2 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Restaurant Flugfeld - ‬10 min drive
  • ‪Restaurant Al Porto - ‬15 min drive

About this property

Waldhotel by Bürgenstock

Luxury boutique hotel near Hammetschwand Lift
Located close to Swiss Transportation Museum and KKL Lucerne, Waldhotel by Bürgenstock provides a terrace, designer stores on site, and a hair salon. Adventurous travelers may like the fitness classes, cycling, and ice skating at this hotel. Indulge in a deep-tissue massage, a manicure/pedicure, and a body treatment at Waldhotel Spa, the onsite spa. The on-site restaurant, Verbena Restaurant, offers breakfast, lunch, dinner, and kids' meals. Pilates classes and yoga classes are offered at the health club; Waldhotel by Bürgenstock also has a library, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Full breakfast (surcharge), bike rentals, and 2 indoor tennis courts
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Access to a nearby indoor pool, a front-desk safe, and luggage storage
Room features
All 137 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • Smart TVs with premium channels
  • Balconies, electric kettles, and heating

Languages

Arabic, Chinese (Mandarin), English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 45 for adults and CHF 45 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Verbena Restaurant

Things to do

  • 24-hour fitness center
  • 2 indoor tennis courts
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness classes
  • Bicycle rentals
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Wine tasting room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Cribs/infant beds (surcharge)
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms - 4

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • iPod dock
  • MP3 dock
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 20 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night
Service animals are welcome
Food and water bowls are available

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 425 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 425 (one-way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per day
  • Pet fee: CHF 60 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Waldhotel Obbürgen
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Waldhotel by Bürgenstock Hotel
Bürgenstock Hotels Resort Waldhotel Ennetbuergen
Bürgenstock Hotels Waldhotel Ennetbuergen
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa
Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Resort – Waldhotel Spa
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Burgenstock Hotels Waldhotel
Waldhotel by Bürgenstock Ennetbuergen
Bürgenstock Hotels Resort – Waldhotel Spa
Waldhotel by Bürgenstock Hotel Ennetbuergen

Frequently asked questions

Does Waldhotel by Bürgenstock have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7 AM–9 PM.

Is Waldhotel by Bürgenstock pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 60 per pet, per night.

How much is parking at Waldhotel by Bürgenstock?

Self parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per day.

What time is check-in at Waldhotel by Bürgenstock?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Waldhotel by Bürgenstock?

Check-out is at noon. Late check-out is available for a 100% fee (subject to availability).

Does Waldhotel by Bürgenstock provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 425 per vehicle applies.

Where is Waldhotel by Bürgenstock located?

Situated near the airport, this luxury hotel is 1 mi (1.7 km) from Hammetschwand Lift and within 12 mi (20 km) of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Grand Casino Lucerne are also within 16 mi (25 km).

Waldhotel by Bürgenstock Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 74 reviews" "
Rating 8 - Good. 9 out of 74 reviews" "
Rating 6 - Okay. 2 out of 74 reviews" "
Rating 4 - Poor. 2 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities, room comfort
Majestic stay at Lake Lucern
Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

victor

Stayed 2 nights in Jul 2024

10/10 Excellent

Alina

Stayed 3 nights in Jun 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Stayed 3 nights in Jun 2024

2/10 Terrible

Elnora

Stayed 4 nights in Jun 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing hotel. Felt like I was in a dream.
Stayed 1 night in Feb 2024

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

leon, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
Stayed 3 nights in Jul 2023

10/10 Excellent

Anike

Stayed 1 night in Jul 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Stayed 2 nights in Jun 2023

10/10 Excellent

Somayeh Sadat

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Jun 2023

10/10 Excellent

CAN, diamond bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

corey

Stayed 3 nights in Sep 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
Stayed 3 nights in Aug 2022

10/10 Excellent

sony

Stayed 4 nights in Jul 2022

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Uluc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to relax. Very cozy very healty concept
Stayed 2 nights in Feb 2020

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
The hotel is just amazing. You can see that it is newly built, everything is spotlessly clean and neat, every single detail has been taken care of. It's one of the few integrated resorts in Switzerland with several restaurants, SPA, the view is just breathtaking. You could spend there a few days without even leaving the vicinity of the hotel. If I really have to find something to complain about it's probably the distance from the train station (it takes a while to get to the resort) and the fact that it was relatively empty at the time when we were there.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019