Find Hotel with a Concierge in Engadin

"We have stayed all over the world the service and exceptional hospitality received was first class from the hotel. We will definitely be returning in the future. Thank you to all the hotel team for making our trip memorable and especially the concierge team (Kristijan) for helping arrange restaurants during our stay. Best regards Dr Midha"

"World class hotel! "

"The hotel is amazing, pretty, good location and most of the staff very friendly and helpful. Would be nice to have better pillows. "

"Excellent hotel. Location in the best part for skiers, food, bar, sightseeing. Really liked it. "

"During our stay, we found the majority of the staff to be exceptional in their service and friendliness. However, we did encounter a slight challenge with the concierge. Unlike the rest of the team, his demeanor felt a bit less welcoming, and we often had to work harder to extract information from him. Typically, we expect concierges to be eager to share insights and provide helpful recommendations. Overall, while our experience was largely positive, a more engaging approach from the...

"I did not make the booking and they charged me even though I'm in Italy do not stay there"

"The staff was wonderful, very helpful and knowledgeable. We especially appreciated Lily who worked at the front desk and set us up with ski passes and a place to rent skis. She also provided a great tour of the hotel, showing us all the amenities and how to access the ski storage. The daily breakfast was great."

"The spa is downright false advertising. The hotel website has a whole page about the spa, featuring various steam rooms, etc, and saying the wellness area is open starting 8 in the morning. The reality is that all wellness facilities remained closed in the morning with the exception of a lukewarm bathtub sized whirlpool even after we complained to the hotel manager. Given that we picked this hotel because of the spa this was quite a turnoff. The room and the hotel bar were all right."