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"Parking was a bit hard to find at first . Room was clean and I appreciated room service going in to clean everyday . They were on top of it . "

"I loved the elegance and decor of the hotel. The only thing I did not like was the space under the door. It felt like I was sleeping with the door open other than that amazing property and the service is excellent."

"The property was conveniently located, had adequate parking, and the staff was very sweet. I had to revisit the desk twice after receiving my key. Once, because I had my room key too close to my phone so it deactivated the key. The second because unfortunately the room wasn't cleaned yet. The front desk agent was extremely apologetic and got me another room immediately. My room was clean and the bed was amazing! Best sleep I had in weeks! "

"I stay here very time I go to Universal and have never had any problems"

"Great hotel and renovations. The staff was very friendly and had absolutely no issue. Great experience. "

"I chose this based upon reviews and they were on point. Very clean and pleasant rooms. We Ubered to a restaurant and brought food back. Room was extremely reasonably priced. We needed a place to relax between our cruise arrival and a late flight home so we stayed for about 8 hours and used the convenient free shuttle to the airport. Would stay again and I recommend. Location is not the best, but the lot has security and we felt safe the whole time. "

"Very nice place to stay"

"Great views"

"Great hotel "