Emporio Vacations from SAR3,573

Cute room and beautiful views

It’s slow season so many things are closed, including the restaurant and other amenities. The hotel is a bit old but well maintained. Mike works at the reception was very friendly and attentive. Any minor issues were corrected immediately. The whole island was very empty which is great to explore. We were lucky to have 2 dry days during this rainy season. It was nice to wake up to the gorgeous caldera view.

The property was beautiful, modern, very clean, and in an ideal location in terms of transport, the beach and restaurants. The area was slightly cheaper than some of the more popular areas of the island. The staff were extremely helpful and friendly. The pools were very cold which was sort of expected at the end of October so not worth booking the rooms with pools at that time of year. Spa facilities were also not included in price for the hotel.

Our stay had both positive and less favorable aspects. While we appreciated the room’s comfort and found it well-equipped with everything we needed, the breakfast buffet was just okay, and having only one coffee machine led to frequent waits. The restaurant and bar service hours felt limited for what is marketed as a ‘luxury hotel,’ and the reception experience was rather basic compared to the warm welcomes we received elsewhere in Greece. Though the staff were polite and professional, the overall experience didn’t fully match our expectations. Additionally, the views at the edges of the property weren’t as impressive as expected, as you needed to step back to fully appreciate the ocean view. As a gold Expedia member we had the perk to upgrade to a better room if available. Unfortunately it wasn’t available for us and the late check out was only available for 1 more hour. Overall, while the hotel offers comfort, it could enhance its service and hospitality to match the exceptional experiences we’ve had at other places in Greece.

Unforgettable stay at Skyfall Suites! Immaculate rooms, stunning views, and exceptional customer service. Staff helped with car rentals and activity recommendations. Delicious dinner at the on-site restaurant. Would definitely return! Highly recommended.