4/10 Poor
Rose
Traveled with group
4 November 2024
Liked: Cleanliness
Property still being remodeled, but that didn't affect our room. Room was Clean, and Comfortable. No breakfast as listed in the Expedia description. Was charged by both Expedia, as I pre-paid for the room, and unfortunately charged more than once at two different rates by the property instead of marking my stay as pre-paid through Expedia. I also verified with the staff that is wasn't just the incidental charge authorization and it is an additional room charge due to check in complications. Was told I needed to wait 3-5 working days however I would think it could happen sooner considering ever other charge they applied to verify my card was active fell off as expected. We will see if the charges get corrected or if I have to file with my bank as a fraudulent and/or duplicate charge.
Rose
Stayed 1 night in Nov 2024