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Recent reviews of Elbtalaue hotels
Recent reviews of Elbtalaue hotels
5/5 Excellent
"Great service!"
A verified traveler stayed at Schloss Lüdersburg Golf & Spa
Posted 2 months ago
1/5 Terrible
Not the Dog-Friendly Hotel we were promised.
"Our recent stay at Hotel zum Halbmond was a disappointment from the moment we walked through the door. Despite confirming twice that dogs were welcome—both over the phone and as advertised on their website—we were met with immediate hostility upon arrival. The staff member’s first words were, “I can’t have this dog here,” followed by a lengthy lecture on all the potential problems our dog might cause. It was clear that our dog was not as welcome as we had been led to believe.
When we suggested canceling our stay and receiving a refund, the staff member hesitated, clearly more concerned about losing our payment than providing good service. Reluctantly, he showed us to our room, continuing to complain and reiterate his earlier concerns. His attitude was anything but welcoming, and it was clear that hospitality was not his strong suit.
To make matters worse, the hotel itself was far from what we expected. The entrance area looked like a construction site, messy and uninviting—nothing like the images shown on their website. We quickly decided that this was not a place we wanted to spend even one night.
Thankfully, Hotel.com website was quick to assist us in securing a refund, and we left without further issue. Unfortunately, we cannot recommend Hotel zum Halbmond to anyone, especially those traveling with pets. Our advice to the hotel: improve your communication, learn what hospitality really means, and perhaps clean up the place a bit while you’re at it."
A verified traveler stayed at Hotel Zum Halbmond
Posted 2 months ago
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Elbtalaue Hotels by Brand
Hotels near popular Elbtalaue Attractions
- Hotels near Jod Sole Spa
- Hotels near Old Customs House
- Hotels near Klein Bünstorfer Heath
- Hotels near Mecklenburg Elbe Valley Nature Park
- Hotels near Hitzacker Castle
- Hotels near Sundial of Bad Bevensen
- Hotels near Biosphaerium Elbtalaue
- Hotels near Kurpark Spa Gardens
- Hotels near Tree Trek
- Hotels near Archaeological Center Hitzacker
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