Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Exterior
Property amenity
Property amenity
Suite, 1 King Bed | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
The current price is SAR 370
SAR 435 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Southwest University Park - 8 min walk - 0.7 km
  • Judson F. Williams Convention Center - 15 min walk - 1.3 km
  • University of Texas at El Paso - 2 min drive - 2.1 km
  • Sun Bowl Stadium - 4 min drive - 3.9 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel near Paso del Norte International Bridge
You can look forward to a terrace, a library, and dry cleaning/laundry services at Hotel Indigo El Paso Downtown by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • An elevator, 1 meeting room, and a porter/bellhop
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Indigo El Paso Downtown by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo El Paso Downtown by IHG?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown by IHG?

Check-out is at 11 AM.

Where is Hotel Indigo El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within a 10-minute walk of Plaza Theater, El Paso Museum of Art, and El Paso Symphony Orchestra. Southwest University Park and El Paso Museum of History are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

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Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiffiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

george

Liked: Amenities
Loved it will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a beautiful hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Lizbette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel a couple times and it’s always so good to us!
Stayed 2 nights in Apr 2025

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and bar area were beautiful and there were many convenient dining options within a walkable distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Indigo just for a night before heading to the airport after a cross country trip. We made the most of our short time there. The pool, food, drinks, and staff were wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean comfy
Stayed 1 night in Apr 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy location for travel. Parking was super easy and convenient. The staff was very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

mikylah

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants nearby
Stayed 1 night in Mar 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, from the valet parking crew to the front desk to the bar. Couldn't be more hospitable. Super clean and comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

Yudith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looved it.... everything was amazing, clean SERVICE WAS MORE THAN EXCELENT!!! the staff was Super nice !! Thr restaurant downstaris is so good !!
Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, comfortable beds
Stayed 1 night in Jan 2025

10/10 Excellent

Lumaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has a lot to offer. Just minutes away from San Jacinto Plaza, The Art Museum and great restaurants. If you want to stay in, the Hotel has areas to enjoy and a great Restaurant. William was very attentive and professional. Highly recommend this hotel when in El Paso.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mamacitas had great dinner and drink options. Comfortable bed, pool was beautiful. Our flight lost our luggage and the hotel gave is toothbrushes, paste and deodorant which was a life saver. Get coffee at Coffeebox two blocks away!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite, the place was very clean, the service in the bar was great with amazing food and service the pool was nice and warm. It’s a place I will be visiting from now on
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed before and was excited to stay again!
Stayed 1 night in Feb 2025

8/10 Good

Hemant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean and upscale. Bathrooms need exhaust fans
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable
Stayed 1 night in Jan 2025