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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Exterior
Suite, 1 King Bed | Room amenity
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
The current price is SAR 383
SAR 449 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • El Paso Downtown Artist and Farmer's Market - 14 min walk - 1.2 km
  • Judson F. Williams Convention Center - 15 min walk - 1.3 km
  • University of Texas at El Paso - 2 min drive - 2.1 km
  • Don Haskins Center - 3 min drive - 3.0 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel near Paso del Norte International Bridge
You can look forward to a terrace, a library, and dry cleaning/laundry services at Hotel Indigo El Paso Downtown by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • A banquet hall, smoke-free premises, and a vending machine
  • Concierge services, a front-desk safe, and ATM/banking services
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Similar properties

Reception

Aloft El Paso Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 929 reviews
The price is SAR 368
SAR 432 total
includes taxes & fees
13 Apr - 14 Apr
Aloft El Paso Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 0-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Fence around the pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Indigo El Paso Downtown by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo El Paso Downtown by IHG?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown by IHG?

Check-out is at 11 AM.

Where is Hotel Indigo El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within a 10-minute walk of Sensorium, Plaza Theater, and El Paso Museum of Art. El Paso Symphony Orchestra and Southwest University Park are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

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Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, comfortable beds
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed before and was excited to stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Dahn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The rooftop view made for a beautiful evening.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, no complaints! Would stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very professional great bar overall excellent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time going there and it was incredible. Best service
Stayed 1 night in Feb 2025

8/10 Good

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally wasn't a fan of the decor and all the colors, I thought that's too much. The 5th floor with the lobby, bar, pool is very beautiful and spacious. Also, the front desk staff is incredible! Valet parking is $21.
Stayed 1 night in Mar 2025

10/10 Excellent

Rashae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown
Stayed 3 nights in Feb 2025

10/10 Excellent

Vashti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff that went above and beyond during my family’s stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

adelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything especially the heated pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurante its lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to night life and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and super enjoyable stay!!!
Was a good stay and enjoyable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Galen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing , staff and location. Only thing that I didn’t like is I was forced to valet my car for 40 $
Stayed 1 night in Dec 2024

2/10 Terrible

Elena

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One of the bar lady’s was really rude and felt like I couldn’t enjoy my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Cute decor!
Stayed 1 night in Jan 2025

10/10 Excellent

SAMUEL

Liked: Amenities
Overall stay was nice only thing missing was no fridge in the room for our drinks
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Liked: Staff & service, amenities
While we did get a room upgrade, the bathroom was not clean at all. Thank goodness we were only there one night.
Stayed 1 night in Feb 2025

6/10 Okay

jose

Liked: Cleanliness, staff & service
No mini fridge, water, essential provided in the room.
Stayed 1 night in Feb 2025