Hilton Garden Inn El Paso / University

3.0 star property
Hotel in El Paso with airport shuttle service and area shuttle service

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, sun loungers
Terrace/patio
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Breakfast available
  • Free airport shuttle
The price is SAR 402
SAR 472 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Hydromassage showerhead
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 56 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queens

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
Hydromassage showerhead
  • 37 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

Similar properties

About the neighborhood

Map
111 W University Ave, El Paso, TX, 79902

What's nearby

  • University of Texas at El Paso - 2 min walk - 0.3 km
  • Las Palmas Medical Center - 6 min walk - 0.6 km
  • Don Haskins Center - 9 min walk - 0.8 km
  • Sun Bowl Stadium - 13 min walk - 1.1 km
  • Plaza Theater - 2 min drive - 2.4 km

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Whataburger - ‬2 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Noodles & Dumplings - ‬8 min walk

About this property

Hilton Garden Inn El Paso / University

Hotel near Paso del Norte International Bridge
You can look forward to a free roundtrip airport shuttle, a grocery/convenience store, and a rooftop terrace at Hilton Garden Inn El Paso / University. For some rest and relaxation, visit the spa tub. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Express check-in, free newspapers, and a TV in the lobby
  • An elevator, a ballroom, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • 36-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 10 per day; includes in/out privileges)
  • Free roundtrip airport shuttle from 6 AM - 10 PM
  • Free area shuttle up to 3 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-17 for adults and USD 8-17 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Frequently asked questions

Does Hilton Garden Inn El Paso / University have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn El Paso / University pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn El Paso / University?

Self parking is available for USD 10 per day.

What time is check-in at Hilton Garden Inn El Paso / University?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn El Paso / University?

Check-out is at noon.

Does Hilton Garden Inn El Paso / University provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hilton Garden Inn El Paso / University located?

Situated in El Paso, this hotel is within a 10-minute walk of University of Texas at El Paso, Las Palmas Medical Center, and Billy Rogers Arroyo Park. UTEP Theater and Chihuahuan Desert Gardens are also within 10 minutes.

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Stayed 2 nights in Dec 2024

10/10 Excellent

Octavio

Stayed 2 nights in Nov 2024

4/10 Poor

McKayla

Traveled with family and small children, Traveled with family
None
Stayed 1 night in Dec 2024

10/10 Excellent

Perla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Hotel was really nice and clean.
Stayed 2 nights in Dec 2024

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, property conditions & facilities
Old property, limited parking that was an extra charge
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

ERLINDA, ROUND ROCK

Stayed 2 nights in Nov 2024

10/10 Excellent

Lidia Ledezma

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hospital
Stayed 1 night in Nov 2024

6/10 Okay

WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only decaf coffee available in the room. asked the cleaning stuff for regular coffee, but not available. Coffee in the common area was Lukewarm
Stayed 3 nights in Nov 2024

8/10 Good

Stephen Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in ElPaso.
Stayed 3 nights in Nov 2024

6/10 Okay

jesus

Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Hilton Garden properties I’ve visited. Love the large, well furnished pet-friendly room. Super easy check in. Will definitely plan to stay again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Stayed 2 nights in Oct 2024

10/10 Excellent

Lorie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great experience
Stayed 1 night in Nov 2024

2/10 Terrible

Steven, Dover

Disliked: Cleanliness, staff & service, property conditions & facilities
This was my worst hotel experience in decades. We paid extra to stay here so we could be close to UTEP. We didn't think about how catering to students might make the facility run down, or the place being noisy with drunks at midnight to 1 am (and there wasn't a home football game that weekend). I'm pretty sure that any other hotel in El Paso would have been better and also less expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very great
Stayed 1 night in Oct 2024

8/10 Good

Myrna

Stayed 1 night in Oct 2024

6/10 Okay

Gerald

Business traveler
Disliked: Staff & service
They do not permit check in before 3 pm. Very inconvenient. Desk people unable to handle transactions for sale of items in their convenience store. Limited food service. Rediculous price for breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience with this hotel
Stayed 3 nights in Oct 2024

2/10 Terrible

Javier

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
1.No house keeping in the room, front desk attendant says they didnt have enough personnel. 2. In Expedia says breakfast was included and they argued was not included, I.ve paid for the breakfast 3.Room is dirty, unaceptable, this is not a 5 Days Inn Hotel 4.Front desk guy (large hair) must be kind with customers, he has not the competences to give a quality service. I wont return to this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Georgette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very luxurious. The lobby and the rooms are very well appointed and tasteful. The staff are professional and very accommodating. The price point reflects the caliber of experience lesser hotels cannot match. I am now a Hilton "loyalist!"
Stayed 3 nights in Oct 2024

6/10 Okay

Jill

Liked: Staff & service
Expected a bible for evening reading. Not enough cups or pods for AM coffee. Mold around tub, no bath fan. Staff so cheerful and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

David

Liked: Property conditions & facilities
Disliked: Staff & service
I was told that breakfast was going to be complimentary, then I was presented with a $45 check
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024