8/10 Good
Erik
19 February 2020
Liked: Cleanliness, staff & service
NICE ROOM BUT DOUBLE BOOKED
The positive: For the price, El Seetopia met our expectations. It was reasonably comfortable and clean. It is on the beach. The AC worked. The staff were very friendly and helpful.
The negative. The beach isn’t really a swimming beach. Our room was double booked. The night we checked in, we had a long day of travel! We went to dinner and came back to sleep and were informed our room was double booked. Because our room could sleep 4 people and the other group had four, my wife and I were moved to a different hotel. It was next door. But the roof leaked and there was mildew and black mold everywhere. We ended up spending two of our four days choking on mold before being moved back into our beach cottage.
At the end of the day we want to give this establishment a good review. Our Number rating is based upon the room in El Seetopia, not the gross one.
We hope kicking us out of our room and moving us to a different hotel with mold everywhere isn’t a common mistake. It was a pretty bad mistake.
Erik
Stayed 4 nights in Feb 2020