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"The location and amenities near the hotel were excellent."

"Staff were excellent and ready to help, had a fault with my balcony door, went down to talk to reception within 5 minutes someone had come up to fix it for me. Good location less then 5 minute walk to the beach and bus stops. Nice simple room 0 complaints "

"Price for what you get is spot on! Nice people in all parts of the hotel."

"The hostel was excellent! Basic and clean facilities, but that’s all you need when you’re out all day. Olly was very friendly and knowledgeable about the area, and took time when we checked in to throughly explain niche spots and recommend travel plans. Great location super close to the beach and plenty of cafes as well. Only downside is the bathroom water pressure and drainage, it’s very weak. But even this wasn’t the biggest deal. "

"Room was mostly functional with slight must smell. Bed comfortable. Drawer broken , shower door broken , sink took forever to drain. "

"Staff were extremely friendly and helpful. The hotel room is a great size, a few amenities such as fridge/ kettle would have helped improve the experience, but this hotel is great value for money."

"Great hotel, just what we needed for our 1 night stay"

"The hotel needs renovation and the buffet needs a better logistics. The staff is really friendly and that’s what saved my experience at this place."

"We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant. "

"Great hotel and staff friendly & helpful. Nice & comfortable hotel near beach. Wouldn't stay in Arenal again as didn't like the feel of the area, but hotel was fine."

"During check-in, it turned out that the employee was not able to correctly add up the amount due. I had to explain and show him twice where he made the mistake. Then it turned out that he couldn't scan my document. All of this delayed the process. During my stay, when I wanted to use the restaurant, it turned out to be impossible. At the reception, I was given different opening hours than those that were actually in effect. When I went to purchase a meal, I was told that it was already closed....

"Good place. Nice food."