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"Very nice hotel, all the staff were amazing, no complaints at all"

"Hotel IJ is a gem of a property deep in Basque country. Set in a gorgeous rural environment atop a small village and surrounded by hills and farms, it is the perfect country getaway. The building is as stunning as the photographs and the rooms have an elegant\ vintage charm to them. Regarding food, breakfast was our favourite meal with dinners at the cafe being little underwhelming. We never got a chance to try the fine dining option. All the staff was very friendly and helpful. I want to put a special mention and appreciation for some front desk staff members who went above and beyond to assist me with a concern with my car rental. I was treated unprofessionally by Avis with a car breakdown but the staff helped me with the language barrier and service concern in a foreign country and I really want to thank them for that and look forward to visiting again. "

"This is an absolute gem of an hotel. The building and decoration is stunning. Our room had the most incredible floor to ceiling window with sea views. It was spacious and beautifully designed. All staff were friendly and helpful. The breakfast was great. The location is fantastic. One of the best places I've ever stayed."

"Best staff ever!!!!!!"

"What a sweet find in this costal town. "

"Great place to stay. Pleasant staff and decent restaurant "

"The staff was well above excellent. I am planning on staying there when I return to visit in the fall of 2025. This time with my family in tow. If you want a quiet hotel near all the coastal towns and Gernika, I highly recomeend it."

"A good hotel for retired persons. Nice peaceful place."

"We couldn’t have asked for better service and everything was beyond wonderful. Thank you to every person that works there. "