8/10 Good
Rachel G., Rose Hill
22 Sep, 2024
Liked: Cleanliness
Great and fun place, but bring your own soap, paper towels, and dishwasher pods
The house is spacious and has lots of amenities! We had fun using the pool, outdoor bar, and outdoor TV/seating area. Unfortunately, the property manager completely stopped responding to my messages as soon as we checked in. That meant we couldn't report some issues and questions we had. There were only two dishwasher pods and one roll of paper towels, even though there were 11 people staying in the house for 4 days. Also, the bottles of hand soap in the kitchen and bathrooms were only about 1/4 full when we arrived, and we couldn't find any refill bottle. This was unacceptable, considering how much we paid to rent this house. During our stay, we quickly discovered that there were entire wings of the home that were blocked off. This was a bit creepy, because it was unclear whether someone else was living in them, and the doors between those spaces and ours weren't solid diirs. One eveninga large, scary dog was suddenly standing in the backyard, where we were hanging out. We finally scared it away but couldn't keep it out, because the gate latch was brpken. ay, we oms
Rachel G.
Stayed 3 nights in Aug 2024