2/10 Terrible
John
18 September 2023
Liked: Cleanliness
Disliked: Room comfort
Lodging disaster
Several issues
1: Mice … property manager when informed about having to kill mice in the room replied with: we will put more traps
2: Bed: Having to go over my wife to get up
No other way
3: Crumbed space … no room to move
Wooden stair case leading to a non usable loft set in the middle of the room in front of the bathroom and or the counter
4: Access: steep climb to the room
Never mentioned in the booking, when called manager and told him about my wife’s medical impediment requesting another cottage the answer was no
5: Had to move to another hotel for two nights without water and electricity
6: Left a day early
7: I worked like to know what Hotel.Com would do about the above
John Panas
Ps: Have pictures of the dead mice
John
Stayed 6 nights in Sep 2023