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Holiday Inn Hartford Downtown Area by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

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Photo gallery for Holiday Inn Hartford Downtown Area by IHG

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Top Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
100 East River Drive, East Hartford, CT, 06108

What's nearby

  • Connecticut Science Center - 12 min walk
  • Connecticut Convention Center - 15 min walk
  • XL Center - 3 min drive
  • Bushnell Center for the Performing Arts - 3 min drive
  • Xfinity Theatre - 5 min drive

Getting around

  • Hartford Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • ‪Bear's Smokehouse Barbecue - ‬16 min walk
  • ‪Marriott Hartford Downtown - Concierge Lounge - ‬13 min walk
  • ‪One State Street Cafe - ‬13 min walk
  • ‪Arch Street Tavern - ‬16 min walk
  • ‪The Capital Grille - ‬15 min walk

About this property

Holiday Inn Hartford Downtown Area by IHG

Hotel near Connecticut Convention Center
XL Center is located near Holiday Inn Hartford Downtown Area by IHG, which provides a garden, laundry facilities, and a bar. The on-site American cuisine restaurant, The River Walk, offers breakfast, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, a water dispenser, and concierge services
Room features
All 215 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch TVs with premium channels
  • Microwaves, travel cribs, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The River Walk

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator (on request)
  • Travel crib

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (8195 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from January 18 2024 to July 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Area By Ihg Hartford
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area by IHG Hotel
Holiday Inn Hartford Downtown Area an IHG Hotel
Holiday Inn Hartford Downtown Area by IHG East Hartford
Holiday Inn Hartford Downtown Area by IHG Hotel East Hartford

Frequently asked questions

Does Holiday Inn Hartford Downtown Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hartford Downtown Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hartford Downtown Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hartford Downtown Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hartford Downtown Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hartford Downtown Area by IHG located?

Situated in the business district, this hotel is within a 15-minute walk of Connecticut River and Connecticut Convention Center. Connecticut Science Center and Riverside Park are also within 15 minutes. Hartford Union Station is 25 minutes by foot.

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Holiday Inn Hartford Downtown Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 332 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 121 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Atiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was really clean and quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, clean place
Stayed 1 night in Aug 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I TRULY recommend this hotel the check in people were friendly the room was clean GREAT STAY
Stayed 1 night in Aug 2023

8/10 Good

Yolanda

I stayed one night and it was comfortable and relaxing.
Stayed 1 night in Aug 2023

10/10 Excellent

Rusheed

Liked: Cleanliness, staff & service, property conditions & facilities
It good place to relax
Stayed 1 night in Nov 2023

8/10 Good

JoAnn

Liked: Staff & service
Friendly staff and good access to 84
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Good experience, front desk staff very friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and easy. Staff was friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk employee very nice and informative ,
Stayed 1 night in Nov 2023

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for CT convention center activities with reasonable rates
Stayed 1 night in Jan 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of free parking
Stayed 2 nights in Jun 2023

8/10 Good

albert

Liked: Cleanliness, staff & service, room comfort
Comfortable Stay
Room very comfortable, and relaxing. Plenty of parking and accessed to local retail stores
Stayed 1 night in Jul 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal for taking an Uber to the xfinity theater. The room was clean, staff were friendly. We would stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to get in and out of, all the elevators worked
Stayed 2 nights in May 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly. Very close to the xfinity theater which made our adventure so much better!
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway, not much in the immediate area except for car dealerships. Convenient place to stay.
Stayed 1 night in Aug 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent, room was very clean but dated.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
Never stayed at this location before. Very clean with helpful staff and on-site bar and breakfast in the morning. Food was great! Very reasonably priced for a summer Saturday. I would stay here again if in the area!
Stayed 1 night in Jul 2023

10/10 Excellent

Huzzberry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable. Employees were welcoming
Stayed 1 night in Aug 2023

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night but this hotel was really clean and had a nice large parking lot. Super convenient to hop right on the highway and get where ever you need.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

10/10 Excellent

Verne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accessible room
Bed was very comfortable. Rollin shower functional, ease of someone wheelchair dependent getting in and out of bed in into bathroom very good.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Good checkin
Stayed 1 night in Aug 2023