Elite Venue Selection Felbridge - Gatwick

4.0 star property
Suburban hotel with a full-service spa and a fitness center

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Photo gallery for Elite Venue Selection Felbridge - Gatwick

Exterior
Body treatments, aromatherapy, body wraps, body scrubs, facials
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Spa
  • Gym
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Family Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Executive Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH

Getting around

  • East Grinstead Station - 7 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Elite Venue Selection Felbridge - Gatwick

Upscale hotel near Surrey Hills
Located close to Tulley's Farm and Wakehurst Place, Crowne Plaza Felbridge - Gatwick, an IHG Hotel provides golfing on site, a terrace, and a garden. Treat yourself to a facial, a manicure/pedicure, or a body scrub at Chakra Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a computer station
  • Outdoor furniture, a water dispenser, and a ballroom
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 116 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Frequently asked questions

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Crowne Plaza Felbridge - Gatwick, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Crowne Plaza Felbridge - Gatwick, an IHG Hotel located?

Situated in the suburbs, this spa hotel is within 9 mi (15 km) of Tulley's Farm, Wakehurst Place, and Manor Royal Business Park. Ashdown Forest and Enchanted Place - Winnie the Pooh are also within 9 mi (15 km).

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Elite Venue Selection Felbridge - Gatwick Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 413 out of 846 reviews
Rating 8 - Good. 243 out of 846 reviews
Rating 6 - Okay. 98 out of 846 reviews
Rating 4 - Poor. 57 out of 846 reviews
Rating 2 - Terrible. 35 out of 846 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Parikshit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Gatwick . Great spa facilities and large rooms for families!
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff and service across the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again
Stayed 1 night in Nov 2024

6/10 Okay

Ellen

Liked: Staff & service
Very spacious king-size room however considering it was a spa hotel, I'd have thought the en suite bathroom would be in better condition. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spa facilities - Relaxing environment. Staff went out of there way to look after me.
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Loved that place especially Sandy @ the morning breakfast meal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the serving staff exceptionally friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room really spacious,beds very comfortable and lovely view of the garden xx
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Plaza Felbridge
The Hotel was pefect. The pool and spa facilities were great. We ate in the restaurant, the menu was good, and the food was excellent. The room was spacious, and very well appointed. Will be staying here again in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and staff is very accomodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location nice and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Have stayed here twice. Both times have been incredible. Front of house staff have gone above and beyond to accommodate us. Young lady called Sofia was excellent. A real.credit to the hotel. Facilities where great. Pool.was lovely.
Stayed 1 night in Jul 2024

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great , nice breakfast , staff are helpful and very polite
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveler

Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early morning flight
We have a short overnight stay prior to our flight from Gatwick. What a wonderful find this hotel was. Easily accessible location, ideally placed for flying out. Staff were exceptionally helpful. Spa facilities superb.
Stayed 1 night in Oct 2024

4/10 Poor

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was very noisy with children and very busy. Not relaxing at all. Room request was for a quiet room and room was facing main road, not soundproofed, over the main Reception entrance and with a very loud boiler noise continuously coming from the bathroom. Staff were very nice and friendly, in particular in the bar area.
Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel os very convenient for Gatwick, is well staffed, has beautiful clean facilities and a great restaurant. Would use again and recommend to others
Stayed 1 night in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and a beautiful room. Staff was very helpful. We stayed here 1 night.
Stayed 1 night in Aug 2024

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay
Hotel is clean and comfortable, always a. Great spot to stay when in the area on business or visiting family.
Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing! Lovely stay, would definitely recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent throughout.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and convenient
We stayed prior to our holiday and only spent 5-6 hours at the hotel. A perfect location for a short overnight stay prior to flying early out of Gatwick.
Stayed 1 night in Aug 2024