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"Customer service was second to none.. reception went above and beyond .. thank you "

"It was amazingly spacious including the roomy bathroom. There was a fridge, lovely teas, and a safe, which were much appreciated. It was centrally located and very close to Durham University, making our visit with our daughter very convenient."

"After a late arrival we were informed that the pool, sauna, steam room and gym were all still open which was a nice welcome after a long drive. We followed this by a drink in the bar area, service was noticeably stretched this particular evening due to a wedding party (possibly two), and an 80th birthday celebration meaning tables were not getting cleared and bar service was slow. However, the hotel is lovely, the staff are friendly and rooms very nice, although the shower in our room, 411, requires attention. Overall, we’re very much enjoyed our stay and would come again. "

"Excellent, clean room. Great staff all-round and excellent breakfast. Didn't have a car so limited parking not an issue. Well positioned for centre ."

"Great overnight stay in comfy room in pub with great service and food. "

"Lovley hotel very nice "

"Ramside Hall is a great place to stay, polite staff, nice rooms, open space. We will absolutely be back."

"All fine"

"Well placed for exploring the city centre"