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"I read that this property had been remodeled and it has - I’ve been staying at this property for over 30 years (another hotel chain).. However in my research former customers said the property is beautiful but they need new mattresses! I only stayed two nights but I came home with a back ache! As another customer stated the mattresses are bumpy! Please make that investment and purchase new mattresses!! Thank you "

"The staff was very helpful"

"Check in was a breeze and super helpful, only downside was that I was going to use their washer and dryer and the washer smelled moldy/musty. "

"This was our first time staying at this specific hotel. From the moment we walked into the hotel we were warmly greeted by the girl at the desk. She was very kind and helpful. The room was not only clean and spacious, but it was fully stocked with whatever we needed to be comfortable during our stay. We werent there longer than 1 evening so we didnt experience the pool, gym or take advantage of the breakfast. But we would definitely stay there again. It was a very welcoming and comfortable place to stay. You wont regret it!"

"I love the fact that everything is connected on the property. You can walk indoors to get to the pool, arcade, restaurants, and store. My Grandsons love the fact that we can walk through the halls and they love it! "

"It was a very nice stay"

"Beautiful! Love the fireplace! "

"Hotel was at a perfect location close to downtown Lake Geneva and it was clean and inviting we'll definitely come back"

"I loved everything about it. The pool and Jacuzzi was nice and clean. Loved my clean and neat room. "