La Residenza Altstadt Hotel

Mediterranean Düsseldorf hotel in Düsseldorf Old Town with a rooftop terrace

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December 2024

Photo gallery for La Residenza Altstadt Hotel

Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior
Hypo-allergenic bedding, down comforters, blackout drapes, soundproofing
In-room dining
Bathroom sink

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Comfort Double Room Single Use

Highlights

Soundproofed
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

Highlights

Soundproofed
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Deep soaking bathtub
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Wallstraße 23, Düsseldorf, NW, 40213

What's nearby

  • Konigsallee - 3 min walk
  • Marktplatz - 3 min walk
  • Düsseldorf Christmas Market - 3 min walk
  • Duesseldorf City Hall - 4 min walk
  • Rhine Promenade - 6 min walk

Getting around

  • Heinrich-Heine-Allee U-Bahn - 4 min walk
  • Düsseldorf Central Station - 18 min walk
  • Düsseldorf Intl. Airport (DUS) - 21 min drive

Restaurants

  • ‪Kasematten - ‬1 min walk
  • ‪Five Guys Düsseldorf Flinger Straße - ‬1 min walk
  • ‪Birdie & Co - Mittelstraße - ‬1 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪Copenhagen Coffee Lab - ‬2 min walk

About this property

La Residenza Altstadt Hotel

Hotel near Messe Düsseldorf
Close to Düsseldorf Christmas Market and Konigsallee, La Residenza Altstadt Hotel provides a rooftop terrace, a restaurant, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, smoke-free premises, and multilingual staff
  • Concierge services and luggage storage
Room features
All guestrooms at La Residenza Altstadt Hotel boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

Languages

English, German, Italian

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

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La Residenza Altstadt Hotel Hotel Düsseldorf

Frequently asked questions

Is La Residenza Altstadt Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Residenza Altstadt Hotel?

La Residenza Altstadt Hotel doesn't offer parking.

What time is check-in at La Residenza Altstadt Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at La Residenza Altstadt Hotel?

Check-out is at 11 AM.

Where is La Residenza Altstadt Hotel located?

Located in Düsseldorf Old Town, this hotel is within a 5-minute walk of Wochenmarkt Carlsplatz, Konigsallee, and Düsseldorf Christmas Market. Elvis Presley Exhibition and Bolkerstrasse are just steps away. Heinrich-Heine-Allee U-Bahn is only a 4-minute walk and Schadowstraße Tram Stop is 9 minutes.

La Residenza Altstadt Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 51 reviews" "
Rating 8 - Good. 15 out of 51 reviews" "
Rating 6 - Okay. 9 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and breakfast in bed
Great location, bit tricky checking in if you're arriving after 6, but nothing major. Breakfast in bed and next door to a record shop! Handy for bars and restaurants, but on a side street, so not noisy.

2/10 Terrible

John, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in Dusseldorf
Well I booked my hotel in June, since I was traveling to an international trade show scheduled in October. I paid in full for the hotel. My reservation said that it was non-refundable. My credit card company called to confirm the payment and I paid the credit card bill. I arrived after a very long flight from the USA to this hotel. I arrived at 6:15pm in the afternoon and it clearly says that you must call to check in after this time (there are no people there to help you). I called the number and they let me in the building and I was told to go get my keys that were on a table inside. There is no lobby in this hotel, only a stairwell. I found that there was an envelope there with a key in it but the name was not mine. I called them back and they said to call the owner. I couldn't reach them and finally they called me. The owner told me that he needed to check with orbitz. In the meantime I called orbitz and they confirmed that I had paid and had a valid reservation. The owner called me back and said that he had sold my reservation since he did not get paid, and that I do not have a reservation anymore and there are no rooms. I told him that I was holding my reservation in my hand and that I had paid. He told me that I did not, and then began to argue with me over the phone about this. I highly recommend that you DO NOT stay at this hotel. They are a scam and they will take your money. DO NOT BE FOOLED!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay if you like being in the middle of all the nice bars and restaurants

8/10 Good

Tracey, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!
A great little hotel with very friendly staff and immaculately clean. The breakfast was good too! The only drawback was the lack of air conditioning as we stayed at the end of July and we couldn't sleep for the heat - even with the window open.

6/10 Okay

Jaspreet, London

Disliked: Staff & service, property conditions & facilities
Very basic aparthotel in the heart of altstadt
This is a self serviced apartment not really a hotel so bear that in mind. Room was tiny and very basic. There is no reception and breakfast is served in the room which is also very basic (juice, ham and cheese with bread). Not really value for money but is in the heart of altstadt so in terms of location this is gold.

8/10 Good

Laurence, Canada

Liked: Cleanliness, staff & service
Breakfast in bed
Quaint little hotel in the heart of the city. Secure parking nearby, plenty of great restaurants, fast internet and great breakfast delivered straight to your room at a time of your choosing!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

dave, england

Disliked: Room comfort
great place its next to town centre
its not far to walk to town center about 2 mins but very awkward to get into the premises it states to ring some phone numbers and if you dont speak german like me you have difficulty to get in it took me 45 mins. when we got in the room is very small and you dont see any staff at all to breakfast . the key to your room is left in an envelope with the instructions of your breakfast and room . on the bench down stairs as you come into the building . apart from that its ok the breakfast wot comes to your room in the morning is fantastic it has everything on it for a continental . this room is ok for couples but not two lads as theres only one double bed. so its toe to head sleeping if you do.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great location.
Very friendly and helpful staff. Location is great for the Altstadt. Room was very clean and comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant
Ideal location right in the centre but away from the all the noise. Room on small side but adequate after all its only to sleep and wash. Nice touch of continental breakfast bought to the room at your choice of time. Would definately recommend

8/10 Good

peter, usa

Liked: Cleanliness, staff & service, property conditions & facilities
Location, Location, Location
Location, location but no elevator. great breakfast in bed included. free wifi. in the heart of everything. brand new studio type (small) rooms. Bed was a little short for me (6 feet tall). rooms in the back recommended. above pizzeria on quieter old town street. MeuterMedia

10/10 Excellent

Julie, Cramlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly
A wonderful place to stay right in the heart of the old town. The service was very good a lovely breakfast brought to your room at what time you requested. We would definitely stay here again.

10/10 Excellent

anna, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic hotel in a fabulous location, just like staying in your own apartment. Really friendly and helpful staff.

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2018

4/10 Poor

maria, utrecht

Disliked: Property conditions & facilities, room comfort
Een kamertje onder het dak behoeft koeling bij 33
Niet naar toe gaan bij 33 graden. Ze leggen 70 plussers onder het dak 4 hoog zonder lift en zonder koeling.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service und Zimmer schwach
Ich bin ziemlich enttäuscht von dieser Unterkunft. Um meine Ankunft mit dem Hotel abzustimmen, rief ich achtmal vergeblich die bei Expedia hinterlegte Telefonnummer an. Hinterher stellte sich heraus, dass diese gar nicht aktuell war. Ich hatte ein Komfort Doppelzimmer gebucht, wie es bei Expedia angeboten wird. Was ich vorfand, war ein sehr einfach eingerichtetes, ausgesprochen enges und überhitztes Zimmer mit nur 1,40 m breitem Bett, billigem Laminat, winzigem Bad, ohne Charme, ohne Klimaanlage und auch ohne den versprochenen Safe. Von Comfort war hier keine Spur, dabei war das Zimmer vergleichsweise teuer. Beim Auschecken bestätigte mir die Rezeptionistin, es sei ein gewöhnliches Standsrdzimner gewesen. Ich habe das Hotel im Nachgang zweimal via Expedia kontaktiert mit Bitte um Stellungnahme und ggf. Erstattung der Differenz, aber man zeigte keinerlei Reaktion. Das ist echt schwach. Dann eben eine Meinungsäußerung auf diesem Wege.
Stayed 2 nights in Jun 2018

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Wir waren sehr zufrieden, beste Lage alles sauber und super freundlich. Frühstück mehr als reichhalti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage
In einer Seitenstraße zur längsten Theke. Für ein Kurztrip zu empfehlen. Frühstück wird auf dem Zimmer serviert.
Stayed 1 night in Apr 2018

8/10 Good

Jule, Neuenkirchen

Liked: Cleanliness, staff & service, room comfort
Sehr zentral gutes Preis- Leistungsverhältnis
Ein nettes süßes Hotel, die Betten sind zwar recht schmal, aber für ein Wochenendtripp völlig ok. Das Frühstück, dass uns zu einem selbstgewählten Zeitpunkt auf unser Zimmer gebracht wurde, war ein besonderes Highlight. Vielen Dank den freundlichen Menschen im Serviceteam. Wir kommen wieder 😊
Stayed 2 nights in Mar 2018

10/10 Excellent

Vering, Alkmaar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer goed hotel in het midden van het centrum
Zeer goed hotel. Goed geprijsd en midden in het centrum. Mooie kamers, schoon, en ontbijt in de kamer, wat wil je nog meer!
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En el corazón de lo importante. Cerca de todo. Te llevan tu desayuno a la habitacion
Stayed 2 nights in Feb 2018

8/10 Good

Michael, Marl

Liked: Cleanliness, staff & service, room comfort
Schönes Hotel Zimmer direkt an der Altstadt
Die Lage des Hotels ist Top! lage direkt in der Einkaufsstraße und 50m zur Altstadt. Trotz Lage war es sehr ruhig. Frühstück gibts im Zimmer serviert, was wir super fanden. Werden demnächst mal 3 Tage buchen. Sehr zu empfehlen!
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017