Hotel Fire & Ice Reviews, Deals & Photos 2025

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Family-friendly slopeside fun with downhill skiing

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Dates

March 2025

April 2025

Baum Chalet, 1 Queen Bed, Garden View | View from room

Baum Chalet, 1 Queen Bed, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Spa
Gym
Parking available
Breakfast available
24/7 front desk

SAR 740 total

includes taxes & fees

4 Mar - 5 Mar

Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room, 1 Twin Bed

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

Hypo-allergenic bedding

Pillow menu

24 sq m
Sleeps 1
1 Twin Bed

Family Suite

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

Hypo-allergenic bedding

Pillow menu

41 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Baum Chalet, 1 Queen Bed, Garden View

Highlights

Soundproofed

Individually furnished

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Down duvet

25 sq m
Sleeps 2
1 Queen Bed

Premium Twin Room

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

Hypo-allergenic bedding

Pillow menu

26 sq m
Sleeps 3
1 Twin Bed

Similar properties

Pet friendly
Free WiFi
Restaurant
Breakfast available

SAR 242 total

includes taxes & fees

3 Mar - 4 Mar

About the neighborhood

An der Skihalle 1, Neuss, NW, 41472

What's nearby

Jever Fun Skihalle - 1 min walk
Museum Insel Hombroich - 9 min drive
Marina Düsseldorf - 13 min drive
Konigsallee - 14 min drive
Messe Düsseldorf - 20 min drive

Getting around

Neuss Holzheim Station - 5 min drive
Neuss Süd S-Bahn - 8 min drive
Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

‪McDonald's - ‬7 min drive
‪Salzburger Hochalm - ‬3 min walk
‪Peking Garden - ‬8 min drive
‪Pizzeria Casanova - ‬9 min drive
‪Frankenheim Biergarten - ‬4 min drive

About this property

Hotel Fire & Ice

Upscale family-friendly hotel in a rural location

A terrace, shopping on site, and mini golf are just a few of the amenities provided at Hotel Fire & Ice. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a massage at the onsite spa. The on-site local cuisine restaurant, Salzburger Hochalm, offers lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like snowboarding and sledding. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

You'll also enjoy perks such as:

Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
A reception hall, a front-desk safe, and ATM/banking services
Concierge services, coffee/tea in the lobby, and luggage storage

Room features

All 101 individually furnished rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and bathrobes.

Extra amenities include:

Highchairs, art supplies, and travel cribs
Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with showers and free toiletries
32-inch HDTVs with satellite channels
LED light bulbs, electric kettles, and daily housekeeping

Languages

Dutch, English, French, German, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Uncovered self parking on site (EUR 5 per day)
RV/bus/truck parking (surcharge) on site
Limited onsite parking
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
1 restaurant
2 bars/lounges
Coffee/tea in common area(s)

Restaurants on site

Salzburger Hochalm
Jausenstadl
Salzburger Alm Biergarten
Pistenlounge
Viva Bar

Things to do

Bike parking
Downhill skiing
Fitness center
Full-service spa
Mini golf
Sauna
Shopping
Sledding
Snowboarding
Steam room

Family friendly

Art supplies
Children's games
Highchair
Laundry facilities
Mini golf
Soundproofed rooms
Travel crib

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Lockers available
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski equipment rentals
Ski-in/ski-out access
Skiing lessons
Ski passes
Ski storage
Tour/ticket assistance

Business services

Conference center (269 square feet of space)
Meeting rooms - 13

Outdoors

Terrace

Spa

Massages
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 35
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Local artist showcase
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Connecting rooms available
Eco-friendly cleaning products used
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
LED light bulbs
Phone
Slippers
Soundproofing
Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.00 per night

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
Uncovered self parking fee: EUR 5 per day
Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Fire Ice Neuss

Hotel Fire & Ice

Hotel Fire & Ice Neuss

Hotel Fire Ice Neuss

Hotel Fire Ice

Hotel Fire & Ice Hotel

Hotel Fire & Ice Neuss

Hotel Fire & Ice Hotel Neuss

Frequently asked questions

Is Hotel Fire & Ice pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Fire & Ice?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Hotel Fire & Ice?

Check-in begins at 4:00 PM.

What time is check-out at Hotel Fire & Ice?

Check-out is at 11 AM.

Where is Hotel Fire & Ice located?

This family-friendly Neuss hotel is located near the airport, within 3 mi (5 km) of Jever Fun Skihalle, Museum Insel Hombroich and Golf Club Rittergut Birkhof. Schloss Hülchrath and Port of Neuss are also within 6 mi (10 km). Neuss Holzheim Station is 23 minutes by foot.

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