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Gamma Durango Plaza Vizcaya

4.0 star property
Hotel in Durango with free breakfast and a fitness center

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Photo gallery for Gamma Durango Plaza Vizcaya

Reception
Front of property
Flat-screen TV
Lunch and dinner served, Regional cuisine
Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • Room service
  • Gym
  • 24/7 front desk
The current price is SAR 218
SAR 262 total
includes taxes & fees
21 Mar - 22 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Gines Vazquez Del Mercado 806, Colonia Nueva Vizcaya, Durango, DGO, 34080

What's nearby

  • Paseo Durango Shopping Center - 15 min walk - 1.3 km
  • Durango Cathedral - 4 min drive - 2.6 km
  • Ricardo Castro Theater - 5 min drive - 2.7 km
  • Calle Constitucion - 5 min drive - 2.8 km
  • Plaza de Armas - 5 min drive - 3.0 km

Getting around

  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.) - 21 min drive

Restaurants

  • ‪Tacos el Caminero 2 - ‬5 min walk
  • ‪Aloha Bistro Bar - ‬2 min walk
  • ‪Los Corrales Tacos & Cortes - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Rincón Ganadero Steakhouse - ‬2 min walk

About this property

Gamma Durango Plaza Vizcaya

Upscale hotel in the city center
You can look forward to free self-serve breakfast, a bar, and a gym at Gamma Durango Plaza Vizcaya. The on-site Regional cuisine restaurant, Los Portales, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking
  • A computer station, meeting rooms, and a gift shop
  • A vending machine, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 131 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free self-serve breakfast available 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Los Portales

Things to do

  • Fitness center

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Plaza Vizcaya Hotel Durango
Best Western Plaza Vizcaya Durango
Best Western Plaza Vizcaya Hotel
Best Western Plaza Vizcaya Hotel Durango
BEST WESTERN Plaza Vizcaya Durango, Mexico
Best Western Plus Plaza Vizcaya Hotel
Best Western Plus Plaza Vizcaya Durango
Best Western Plus Plaza Vizcaya
Gamma Durango Plaza Vizcaya Hotel
Gamma Durango Plaza Vizcaya Durango
Gamma Durango Plaza Vizcaya Hotel Durango

Frequently asked questions

Is Gamma Durango Plaza Vizcaya pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Gamma Durango Plaza Vizcaya?

Self parking is free at this property.

What time is check-in at Gamma Durango Plaza Vizcaya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gamma Durango Plaza Vizcaya?

Check-out is at noon.

Where is Gamma Durango Plaza Vizcaya located?

Located in the heart of Durango, this hotel is within 2 mi (3 km) of Paseo Durango Shopping Center, Morelos Garden, and Sagrado Corazon de Jesus Cathedral. Durango Regional Museum and Calle Constitucion are also within 3 mi (5 km).

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Gamma Durango Plaza Vizcaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 778 reviews
Rating 8 - Good. 261 out of 778 reviews
Rating 6 - Okay. 90 out of 778 reviews
Rating 4 - Poor. 26 out of 778 reviews
Rating 2 - Terrible. 7 out of 778 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its calm and quiet. Good nights sleep on drive to Mazatlan from Texas.
Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to enter, restaurant on the premises, free breakfast and attached to a shopping plaza.
Stayed 1 night in Jan 2025

8/10 Good

Javier

Liked: Amenities, property conditions & facilities
Good we spleep very good
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not walk around
Stayed 3 nights in Feb 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4 star hotel at a 2 star price. Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with a king size bed. Easy, secure parking and friendly staff. It's a bit of a maze to our room, so they had a guide take us there. He disappeared before we could tip him. It is about a 45 minute walk to the Pancho Villa museum, but lots to look at on the way there. Most of the restaurants in the area are Chinese, and there's a Carl's Jr really close. Also really close to a Soriana grocery store. Breakfast in the morning was table-served in the property's restaurant scrambled eggs, frijoles, potatoes & cream, toast, coffee and orange juice.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
I love the hotel very convenient located in an area where I can get in and get out easily the only thing that I really had issues with parking as this limited right by the room. But overall it was a great day
Stayed 3 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Property conditions & facilities
Great hotel. Friendly staff and excellent rates
Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable hotel. Nice staff and clean
Stayed 1 night in Jan 2024

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in other hotel a couple of years ago, location was great but room was not big, the room at Best Western really roomy, clean and felt safe parking vehicle. Staff helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Enjoying
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean, confortable, and very conveniently located. Closed to the Cathedral and not far from the airport. Jose
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Could use some shampoo.
Stayed 2 nights in Dec 2023

6/10 Okay

Hermelinda

Liked: Staff & service
The breakfast was terrible terrible
Stayed 2 nights in Nov 2023

4/10 Poor

Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking lot is very small, no breakfast is included if booked through expedia, had to wait over two hours to get my rooms after the check in time, will not recommend!
Stayed 1 night in Jul 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like a Motel 6
The place is weird. There is one entrance through a half abandoned mall and it has a wing with rooms in the mall. The breakfast which is not very good is in the center of the mall. Mall is probably a compliment as the place has a weird abandoned vibe. The main entrance is on the other side of the mall and there it is a regular American style Motel like a Motel 6. The room was a Suite but it was very simple and large enough but very old and cheap. However it had everything one needs.
Stayed 1 night in Apr 2024

4/10 Poor

Fegiel

Beter Deal at the hotel!
they offer the same price that i paid at hotels.com or even lower with breakfast included and I think i use hotels.com to get a better deal but that was not the case i booked another room not using the app and breakfast was included! kind of disappointing!
Stayed 1 night in Aug 2023

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities
Both rooms smelled like sewer. No water pressure, bathroom sink leak. We had to beg for towels. Staff not polite to our needs.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Do not stay at this hotel, or if you do choose the suites or higher priced options. None of the pictures in the description matched our actual room. The room was in a horrible condition, so old that the carpet was falling apart. The hotel was noisy and dirty. We even put the "do not disturb" sign and the maid knocked at our door in the morning waking us up. Trash was left on the exterior access balcony and not picked up for the entire day. The reception desk staff seemed totally disinterested in the work they were hired to do. What an awful experience. I have no idea where the good reviews come from.
Stayed 1 night in Apr 2024

2/10 Terrible

Darla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property online because it is pet friendly and has free parking and Wi-Fi. I arrived and unpacked my bags and took a shower. And when I took a shower, it flooded the entire room and bathroom to the point of making a small lake. I went into the lobby and told the man at the desk about the flood. He sent a maintenance man over who pulled a whole bunch of long black hairs out of the drain and left them in the trashcan. Then he told me to go to the front desk and change rooms. When I arrived at the front desk, the desk clerk told me that the hair that the maintenance man took out of the trash he believes to be my dogs. The funny thing is my dog is a little white with very few light brown spots, and he’s a hypoallergenic Shih Tzu. Not only that, he didn’t take a shower. I have long, dark blonde hair, and I only took one shower and my hair didn’t all fall out. They literally blamed me for flooding the bathroom when all I did was take one. Then he told me I had to pay a 500 peso pet deposit, even though it was not on my booking information nor did anyone tell me when I registered for my room. I have never had a more uncomfortable, disrespectful and unprofessional experience and what should’ve been a very simple one night stay while I’m traveling with my very quiet, suite non-shedding dog who doesn’t take showers.
Stayed 1 night in Feb 2024