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" My 74-year-old disabled veteran father stayed at the Bedford Plaza Hotel from January 1st through April 1st. During his three-month stay, Ricky, Adithya (Sai), and Manny provided exceptional care and support. Their kindness, professionalism, and compassion made an enormous difference for my father and for our family. Ricky, in particular, went above and beyond. Working overnight shifts, he made sure my father who is very friendly and a night owl — always felt safe, welcome, and respected. Ricky also helped maintain a calm and secure environment, stepping in when needed to ensure guest safety. His attentiveness was not just professional, but deeply human. Throughout my father’s stay, I often called the front desk from two hours away. The gentleman at the front desk were always patient and reassuring, and Manny was equally kind whenever I visited in person. Hotel policy did routinely charge my father late fees (about $13) if payment wasn’t made by 11 a.m. On the day we came to collect his belongings after hospitalization, we arrived shortly before checkout following a two-hour drive, delayed by urgent medical calls. Although the front desk staff acknowledged my father’s cognitive challenges, an additional night’s charge was still required. I had hoped for some flexibility given the circumstances. Ricky especially deserves special recognition for his outstanding service and genuine dedication to guest safety and comfort. He truly made a lasting difference! "

"No difficulties, discomforts, just easy and convenient"

"Good"

"Friendly staff"

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"Nice stay"

"What i like about it is close to the mall and the high way. Also close to the school where my daughter has a dance competition. The only sad thing is the heated pool is completely close. Over all is good."

"Great hidden gem!"

"Deloris is awesome had my cat undermy bed when check out maintenance guy helped me"