Photo of stick man in hot tub & words HOT TUB available for guest use, NO hot tub, 3 bedrooms & only 1 had curtains so woke at 4.30am by sun light. Smells of damp. Pictures on listing of log fire but 1 log, so cant use it to toast marshmallows for daughter or warm room as owner controls heating fully, you have to email if want heating on before 7am, up at 5am due to no curtains. On arriving after driving 5 hrs needed toilet, 1/3 of 1 loo roll for 4 nights stay, ower told me to buy logs as its summer, id just drove again to buy loo roll, we left after 1 night as called owner whom refused to refund 1p, only offered to pay for logs after asked for refund, absolutely ridiculously having to sit and wait to 7am for heating to come on, we had clothing, i need dried for that morning, despite host going into the listing and removing hot tub wording, i had screen shot of the hot tub with his property number on it, so luckily i wasnt able to be gaslighted, owner had me thinking i was going mad, packing swimming costumes for our hot tub holiday. theres no welcome basket, no booklet on how things work in the house and he wouldn't hear any of what we where saying, the customer was wrong, no refund at all. But he ll pay for logs only if u mention refund. bring own loo roll, curtains if staying here & a coat to wear indoors if ur up before 7am as theres no heating to dry wet clothing if youve been caught in rain. Very stressfull having to constantly email host constantly!!!!