6/10 Okay
Lara T.
18 Jul, 2024
House is lovely, our experience was not as lovely
Yellowbird is charming and cute and the house fit our family perfectly as we celebrated my moms retirement but we didn't have the experience everyone in the past seems to have had. Lovely property and we were so excited for this place from all the hype I've heard and read but we won't be back or recommend. We arrived and the pool was empty and the water jugs they supply you with weren't filled and no water to be found (you cannot drink the tap water here). Arriving after a long flight and boat ride over with kids, all we wanted was some water and a pool but got neither. No one informed us on this and we had to reach out to get answers. Pretty disappointing as this was our first impression. The property didn't seem to be as taken care of as in past reviews (clogged bathroom drains for example) and we were without a pool until the 2nd day (the pool sold us on this house). Communication is key and would have made this situation much better if we had had that. There were not enough towels for us, especially beach towels so bring your own. There is a housekeeper, Kava, but we didn't see her everyday and felt like we were more of a nuisance if we asked for clean towels or had any other house questions. We will definitely be back to Harbour Island but will explore other house options!
Lara T.
Stayed 5 nights in Jun 2024