Extremely Disappointing Stay – Noisy and Rude Staff
We stayed at this hotel on November 15th, and the experience was one of the worst I’ve had. The noise from the bar was unbearable and continued until 3:30 AM, making it impossible to get any rest. When we tried to check an hour before the check-in (knowing rooms were available), the receptionist was incredibly rude and dismissive. Her treatment was both unprofessional and unwelcoming. Unfortunately, the night staff were just as unpleasant, showing no effort to address our concerns.
I would not recommend this hotel to anyone looking for a relaxing or professional experience. Management seriously needs to address staff training and soundproofing if they want to retain guests in the future.