Shangri-La Dubai

5.0 star property
Indulge in international cuisine while enjoying first-rate amenities like racquetball/squash courts and relaxing treatments at CHI, The Spa.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

The price is SAR 800
SAR 1,000 total
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Picture-Perfect Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Fountain - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near Dubai Mall
Close to Dubai Aquarium & Underwater Zoo and Dubai Fountain, Shangri-La Dubai provides an airport shuttle, a poolside bar, and a terrace. Treat yourself to a massage, a facial, or a body treatment at CHI, The Spa, the onsite spa. The on-site international cuisine buffet restaurant, Dunes Cafe, offers breakfast, lunch, and dinner. Yoga classes and Pilates classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), luggage storage, and multilingual staff
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 302 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Check-out is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future, and Coca-Cola Arena. Dubai Mall and Burj Khalifa are also within 3 mi (5 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 990 out of 1156 reviews" "
Rating 8 - Good. 112 out of 1156 reviews" "
Rating 6 - Okay. 31 out of 1156 reviews" "
Rating 4 - Poor. 10 out of 1156 reviews" "
Rating 2 - Terrible. 13 out of 1156 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! Insane view of the Burj Khalifa and the city, the room was beautiful and the staff were great!!
Stayed 1 night in Jan 2025

8/10 Good

Geekiyanage, Glenroy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception should know more around the area. They gave us wrong information twice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ejaz, Leeds

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koodram and the other lobby staff were brilliant with my daughter hayah and family What a place to stay at
Stayed 7 nights in Jan 2025

10/10 Excellent

Shareen, Leeds

Traveled with family and small children
Liked: Cleanliness, amenities
Yasiar was great and all the staff was very helpful and friendly especially the door ones I can’t remember their names
Stayed 8 nights in Jan 2025

10/10 Excellent

Varun, Snoqualmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Jan 2025

10/10 Excellent

FIKRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zineb is the most wonderful person I know in the hotel, all the staff is very attentive and nice, clean rooms , excelente location close to everything!
Stayed 1 night in Jan 2025

10/10 Excellent

Shruti, San Diego

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and amazing breakfast buffet!
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC location
Stayed 2 nights in Jan 2025

8/10 Good

ahlam

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service
Staff were super friendly and helpful and the hotel had all the facilities you would expect (pool, gym, sauna, restaurants) but feels like a relatively tired hotel in need of a remodel/revamp compared to others in the Shangri-La group. Location is good in terms of Dubai Mall and some other sights like Future Museum but downtown is very noisy and not great air quality due to heavy road traffic which does not make for a relaxing rest by the pool. Probably good for the business traveller but less so for the tourist.
Stayed 8 nights in Dec 2024

10/10 Excellent

Samina S, SANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Dubai is a gorgeous property with amazing city views, but what won us over was the courteous staff and all the attention to details that went into making our 3 day stay superb. I had mentioned to Marwan on the Guest Services team that we were celebrating my daughters college graduation & they upgraded us to the Horizon Club with all the perks access to private dining and upgraded our room with a private check in. They had the room decorated for her and delivered a delicious cake & fruit to mark her achievments. The housekeeping staff to extra care of us and over overall we had a 5 star experience. We will definitely book another stay at the Shagri-La when we are in Dubai again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajana, Kew Gardens Hills

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in this hotel very much. The attentiveness of the staff was impeccable.
Stayed 7 nights in Dec 2024

10/10 Excellent

Denis

Stayed 6 nights in Dec 2024

10/10 Excellent

Hubert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Stayed 2 nights in Dec 2024

10/10 Excellent

Vasco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Shangri-La Dubai for 6 nights during the NY was nothing short of exceptional. From the moment I stepped into the lobby, I was enveloped in an aura of refined elegance. The service was impeccable – the staff is the highlight as they were not just courteous, but genuinely warm and anticipated my every need. The culinary journey was amazing. Big fan of the Vietnamese restaurant. Breakfast in the main restaurant was a feast for the senses, with an incredible variety of fresh, flavorful dishes. The Executive Lounge, however, stole the show. The evening cocktails were expertly crafted, and the canapés were divine. My room "4007" was spotlessly clean and beautifully appointed. Without a doubt, I would choose the Shangri-La Dubai again in a heartbeat. The seamless blend of impeccable service, luxurious accommodations, amazing staff and world-class facilities created an unforgettable experience.
Stayed 6 nights in Dec 2024

2/10 Terrible

Mikerline

Stayed 7 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Vasoulla

Stayed 1 night in Dec 2024

10/10 Excellent

Lucette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beyond. I traveled the world and the Shangri-La is one of the best places I’ve ever stayed in. A big shoutout to Akram and Moustafa for making my stay unbelievable.
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and staff very helpful. Our room was very clean with nice view on 32 floor. We rented a car and the parking was very easy with the valet. Pool area nice and cozy. When we went there werent too many people but if this ppaxe gets packed, i think the pool size will be too small. Food is really good in all restaurants including dine in. A bit on the pricey side so if you're on a budget, best to explore the eateries just outside the hotel. Overall its a great place to stay. Very close to all the sites to see. Helpful tip. If you choose to drive. Use the Waze app and not google map. Google map is terrible here. Lots of lanes and overpasses. We got lost many times with google. Someone suggested Waze and it was night and day. We went around with ease after that.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Raja, Brunswick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good luxury hotel with fantastic breakfast and dining options. The staff are knowledgeable and friendly and ensured our stay was comfortable every minute of the day. The restaurants in and around this hotel are upscale and fantastic. Overall, this hotel is very good value for money.
Stayed 6 nights in Dec 2024

10/10 Excellent

Yutaka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge service was great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the concierge service was excellent.
Stayed 8 nights in Dec 2024