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Shangri-La Dubai

5.0 star property
Luxury Dubai hotel in Trade Center with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is SAR 744
SAR 932 total
includes taxes & fees
12 Dec - 13 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Taj Dubai
Pool
Spa
Kids pool
Parking included
9.4 out of 10, Exceptional, (1005)
The price is SAR 860
SAR 1,094 total
includes taxes & fees
13 Dec - 14 Dec
Taj Dubai

About the neighborhood

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • City Walk - 13 min walk - 1.1 km
  • Dubai Aquarium & Underwater Zoo - 4 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.7 km
  • Dubai World Trade Centre - 5 min drive - 4.8 km
  • Burj Khalifa - 6 min drive - 3.8 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near City Walk
Close to Dubai Aquarium & Underwater Zoo and Dubai Mall, Shangri-La Dubai provides an airport shuttle, a poolside bar, and a terrace. Treat yourself to a Thai massage, a body scrub, or a body wrap at CHI, The Spa, the onsite spa. The on-site international cuisine buffet restaurant, Dunes Cafe, offers breakfast, lunch, and dinner. Pilates classes and fitness classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers, and multilingual staff
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 302 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Check-out is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future, and Coca-Cola Arena. Dubai Mall and Burj Khalifa are also within 3 mi (5 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 939 out of 1094 reviews" "
Rating 8 - Good. 104 out of 1094 reviews" "
Rating 6 - Okay. 31 out of 1094 reviews" "
Rating 4 - Poor. 9 out of 1094 reviews" "
Rating 2 - Terrible. 11 out of 1094 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RAVISHANKAR

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Nov 2024

10/10 Excellent

MAGDI, NEW MILFORD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, great location. Thank you Pritam from housekeeping for the flowers. We enjoyed our stay .
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was all good.
Stayed 3 nights in Nov 2024

4/10 Poor

Hussan

Traveled with partner
Liked: Amenities
We stayed at the top floor and they didn’t tell us there was a night club on the top floor. All we heard was base and vibration until the early hours in the morning. So next time please get them to move you down a few levels.
Stayed 5 nights in Nov 2024

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Burj view, breakfast buffet- this two options were amazing. Hallways smells old or smoking. For 5 star hotel would expect to be no smell, or fresh smell. Or again hallways need carpet to be removed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 6 nights in Oct 2024

10/10 Excellent

Naila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and food. One of our best stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Su Ying

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very helpful in helping us to book various activities. Buffet was amazing. Overall beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, friendly and very helpful staff. The views from the 42nd floor at night were breathtaking. Would definitely stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

aleksandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Shangri’la is amazing. The staff gave us great service, from check in to check out, it was all great. The housekeeping staff really do go the extra mile, we found that the room was very clean, stocked, and if anything was needed even in the late hours- everybody is willing to help. A special thank you also to the wonderful doormen, who were always so kind and willing to help with luggage and taxi services. The room itself was great, we had a sea view room located on the 38th floor. The views were fabulous and it was very spacious. The room had plenty of storage and the housekeeping kept everything stocked throughout, even went the extra mile and popped in one evening to offer us some complimentary roses. The pillow menu is a great touch. Everybody is willing to help with anything regarding the room even in the late hours. The pool itself was great with a wonderful view of the Burj Khalifa. The towels and sun beds are comfortable. The staff was very attentive and very cheerful. Sunday was quite busy with a short wait for a sunbed, but the rest of the stay was quiet and it was quick to get a sunbed even at 12pm. The gym area is clean, stocked with towels, infused water and fruit. Not particularly busy so we didn’t struggle to use any of it. Thank you for making our stay special.
Stayed 6 nights in Nov 2024

10/10 Excellent

megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La was spectacular! We had the Horizon package and could not have asked for more. Wonderful staff, who could not do any more for you. Food was brilliant and great choices for vegetarians! Walkable to the metro, eateries and cafes locally and taxis readily available outside the hotel. We will be back!
Stayed 6 nights in Oct 2024

10/10 Excellent

JAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its best. Staff goes above and beyond to make your stay memorable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to live in Shangri-La. The staff was helpful, well mannered and courteous. The cafe tried their best to accommodate my dietary needs. The facility is clean and the rooms were well equipped.
Stayed 10 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very comfortable and safe
Stayed 4 nights in Nov 2024

10/10 Excellent

Alison Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to get around Dubai by metro, taxi and complimentary shuttle to beach and mall. Staff go out of their way to make you feel welcome. Superb suite and club lounge. Excellent breakfast options to suit all tastes.
Stayed 8 nights in Oct 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Definitely recommending my friends
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert Allen Formicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the hotel makes you feel like family. They brought cake, balloons, card and took a photo on my wife’s birthday. The house keeper brought fruit and flowers to us. Housekeeping would clean our room in the morning and with the jet lag we would take a nap in the afternoon and housekeeping would have the bed made again by time we came back to the room. The valet are quick with getting and parking your vehicle. The door man are friendly and make your day with small talk and jokes while you are waiting for your vehicle or taxi. 100 out of 100 experience with staff. We stayed on the 35th floor sea side. The views are amazing!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Mary Grace, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a very good location close to everything. It is also very clean and luxurious. The employees are amazing, especially everyone that is working at the lounge most esp Janeth, Saw and Karim! Thank you for an amazing and memorable vacation. For the hospitality and for making us feel at home. We will definitely go back. Thank you all so much for everything.
Stayed 5 nights in Oct 2024

10/10 Excellent

AHMAD M, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 7 nights in Oct 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Oct 2024

8/10 Good

Sunny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room upgrade was fantastic! The views were phenomenal.
Stayed 8 nights in Oct 2024

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with an amazing pool and views. Close to the Dubai mall.
Stayed 2 nights in Oct 2024