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Rixos The Palm Hotel & Suites

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rixos The Palm Hotel & Suites

2 outdoor pools, pool umbrellas, sun loungers
Grand Suite, 1 Double Bed (Penthouse - Executive) | Premium bedding, down comforters, Select Comfort beds, minibar
Aerial view
Private beach, sun loungers, beach umbrellas, beach towels
Junior Suite, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • All inclusive
    All inclusive
  • On private beach
    On private beach
  • Pool
    Pool
  • Hot Tub
    Hot Tub

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 1 King Bed, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 215 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 250 sq m
  • Sea view
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Separate tub and shower, deep soaking tub, rainfall showerhead

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, down comforters, Select Comfort beds, minibar

Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Senior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Senior Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 150 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 370 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 4 Bedrooms (Penthouse)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 370 sq m
  • Sea view
  • Sleeps 10
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 5 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 400 sq m
  • Sleeps 10
  • 5 Double Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 2 Double Beds, Sea View (Panoramic)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 380 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive) | Premium bedding, down comforters, Select Comfort beds, minibar

Grand Suite, 1 Double Bed (Penthouse - Executive)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 592 sq m
  • Sea view
  • Sleeps 9
  • 1 Double Bed

Similar properties

Exterior

Atlantis, The Palm

On private beach
Pool
Spa
Kids pool
9.4 out of 10, Exceptional, (1235)
The price is SAR 1,838
SAR 2,272 total
includes taxes & fees
9 Dec - 10 Dec
Atlantis, The Palm

About the neighborhood

Map
Palm Jumeirah, East Crescent, Dubai, 18652

What's nearby

  • Aquaventure - 11 min drive - 5.7 km
  • Burj Al Arab - 24 min drive - 18.1 km
  • Wild Wadi Water Park - 24 min drive - 17.8 km
  • Souk Madinat Jumeirah - 25 min drive - 17.6 km
  • Mall of the Emirates - 26 min drive - 18.5 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 11 min drive
  • Dubai Intl. Airport (DXB) - 49 min drive

Restaurants

  • ‪Andaz Dubai The Palm, by Hyatt - ‬20 min drive
  • ‪Peacock Alley - ‬4 min drive
  • ‪Club Vista Mare - ‬20 min drive
  • ‪Ibn AlBahr - ‬20 min drive
  • ‪The Locale - ‬20 min drive

About this property

Rixos The Palm Hotel & Suites

Luxury family-friendly hotel near Aquaventure
Located close to Souk Madinat Jumeirah and Burj Al Arab, Rixos The Palm Hotel & Suites provides a nightclub, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Treat yourself to a deep-tissue massage, aromatherapy, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers yoga classes and fitness classes; other things to do include basketball, water skiing, and volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and 2 outdoor tennis courts
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 230 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch plasma TVs with premium channels
  • Childcare services, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (682 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch plasma TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Does Rixos The Palm Hotel & Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Rixos The Palm Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rixos The Palm Hotel & Suites?

Self parking and valet parking are free at this property.

What time is check-in at Rixos The Palm Hotel & Suites?

Check-in begins at 3 PM.

What time is check-out at Rixos The Palm Hotel & Suites?

Check-out is at noon.

Does Rixos The Palm Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 300 per vehicle applies.

Are there all-inclusive benefits at Rixos The Palm Hotel & Suites?

Some rate plans available at this property are all-inclusive.

Where is Rixos The Palm Hotel & Suites located?

Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 3.5 mi (5.7 km) from Aquaventure, and within 12 mi (20 km) of Skydive Dubai and Souk Madinat Jumeirah. Wild Wadi Water Park and Burj Al Arab are also within 12 mi (20 km).

Rixos The Palm Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 704 reviews" "
Rating 8 - Good. 184 out of 704 reviews" "
Rating 6 - Okay. 68 out of 704 reviews" "
Rating 4 - Poor. 20 out of 704 reviews" "
Rating 2 - Terrible. 12 out of 704 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
Stayed 10 nights in Sep 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent for dietary requirements
Stayed 7 nights in Sep 2024

10/10 Excellent

Lily

Stayed 8 nights in Aug 2024

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024

10/10 Excellent

Leanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Karley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Apr 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

yavuz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024

10/10 Excellent

Leigh Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dafydd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2023

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sunil Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Daljit Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Chris

Stayed 3 nights in Sep 2023

8/10 Good

Raj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Stayed 10 nights in Sep 2023

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.
Stayed 4 nights in Sep 2023