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Raffles The Palm

5.0 star property
Luxury hotel on the beach, with outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Raffles The Palm

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Exterior
Premium Club Room with Terrace and Lounge Access | Premium bedding, down comforters, minibar, in-room safe
Premium Club Room with Terrace and Lounge Access | Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Spa
  • Breakfast available
The price is SAR 1,348
SAR 1,671 total
includes taxes & fees
12 Jan - 13 January 2025

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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite (Duplex, Lounge Access)

Suite (Duplex, Lounge Access) | Premium bedding, down comforters, minibar, in-room safe

Suite (Duplex, Lounge Access)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Garden Walk)

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed (Garden Walk)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 61 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Ocean Twin

Premium bedding, down comforters, minibar, in-room safe

Premier Ocean Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Royal Villa with Private Rooftop Pool

Premium bedding, down comforters, minibar, in-room safe

Raffles Royal Villa with Private Rooftop Pool

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor spa tub
Air conditioning
  • 950 sq m
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Beds

View all photos for Raffles, Presidential Suite, 1 King Bed, Balcony

Raffles, Presidential Suite, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Raffles, Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 330 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room with Terrace and Lounge Access

Premium Club Room with Terrace and Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Premium Club Room with Terrace and Lounge Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 203 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Palm View With balcony

Balcony view

Premier Twin Palm View With balcony

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Raffles, Club Twin Room, 2 Twin Beds, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Twin Room, 2 Twin Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Raffles, Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Club Palm View Twin With balcony and Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Raffles Club Palm View Twin With balcony and Lounge Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Palm View Room With balcony

Balcony view

Premier Palm View Room With balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 163 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Garden Walk

Premium bedding, down comforters, minibar, in-room safe

Premier Garden Walk

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed, Balcony (Ocean)

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed, Balcony (Ocean)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean

Balcony view

Premier Ocean

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 220 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Jumeirah Zabeel Saray Dubai

On private beach
Pool
Spa
Kids pool
9.4 out of 10, Exceptional, (1002)
The price is SAR 1,257
SAR 1,561 total
includes taxes & fees
25 Jan - 26 January 2025
Jumeirah Zabeel Saray Dubai

About the neighborhood

Map
West Cresent, Palm Jumeirah, Dubai, 213208

What's nearby

  • Aquaventure - 6 min drive
  • Dubai Marina Mall - 13 min drive
  • The Walk - 15 min drive
  • Skydive Dubai - 16 min drive
  • Marina Beach - 19 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Al Maktoum Intl. Airport (DWC) - 39 min drive

Restaurants

  • ‪Al Safadi - ‬8 min drive
  • ‪Th8 Palm by House Of Originals - ‬15 min walk
  • ‪Th8 Palm beach bar - ‬12 min walk
  • ‪W Lounge - ‬7 min walk
  • ‪Akira Back - ‬8 min walk

About this property

Raffles The Palm

Luxury eco-certified hotel near Aquaventure
Take advantage of a swim-up bar, a poolside bar, and a terrace at Raffles The Palm. Treat yourself to aromatherapy, a sports massage, or a body wrap at Cinq Mondes, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and a water dispenser
  • ATM/banking services, luggage storage, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 369 rooms boast comforts such as premium bedding and wet bars, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and deep soaking tubs
  • 48-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Belarusian, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Russian, Serbian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 200 for adults and AED 100 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (6458 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 43
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 4
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 28
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 48-inch Smart TV
  • Digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

Outdoor space

  • Furnished balcony or patio

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600
  • New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Frequently asked questions

Does Raffles The Palm have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–6:00 PM.

Is Raffles The Palm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles The Palm?

Self parking and valet parking are free at this property.

What time is check-in at Raffles The Palm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Raffles The Palm?

Check-out is at noon.

Where is Raffles The Palm located?

Nestled on the beach, this Palm Jumeirah hotel is within 3 mi (5 km) of Palm Islands, Lost Chambers Aquarium, and Aquaventure. The Pointe and Nakheel Mall are also within 6 mi (10 km).

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 94 out of 112 reviews" "
Rating 8 - Good. 12 out of 112 reviews" "
Rating 6 - Okay. 1 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Tunbridge Wells

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel very relaxing and quiet Rooms beautiful and spacious Lots of space on the beach with plenty of comfortable loungers but could do with a top up of new fresh sand. The Italian restaurant amazing best Italian food we have had. The Raffles Club was excellent with great staff. Japanese restaurant was disappointing as expensive and food just ok. We also had to pay a supplement which was refunded after we raised with management who handled it well. We will definitely come back to stay at this lovely hotel.
Stayed 9 nights in Dec 2024

10/10 Excellent

Ewelina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with amazing staff and facilities.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dharamahsena Dharmadasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Stay here!
Stayed 5 nights in Dec 2024

10/10 Excellent

shahid nazir

Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

iain, Youngsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool and beach were comfortable and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining, evening entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Echo

Liked: Staff & service, property conditions & facilities
Idyllic hotel and value for money spacious rooms 9/10 will give to the property will recommend it without a doubt
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 4 nights in Oct 2024

8/10 Good

nataliia

Stayed 5 nights in Oct 2024

10/10 Excellent

Souvik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at this luxurious hotel on the Palm was truly unforgettable. The impeccable service and attention to detail were evident throughout my entire experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly welcome. The luxurious accommodations and breathtaking views exceeded all expectations. I highly recommend this exceptional hotel for an unforgettable getaway.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fnu

Stayed 2 nights in Sep 2024

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and property!
Stayed 4 nights in Oct 2024

10/10 Excellent

Hine

Stayed 1 night in Sep 2024

8/10 Good

Ahmed, Riyadh

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels. Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Stayed 4 nights in Sep 2024

6/10 Okay

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice. But I didn’t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean. The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the it’s location at the top of the Palm Jumeirah. Beyond that this is the best property I’ve had the pleasure at staying at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anuj

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 4 nights in Aug 2024

4/10 Poor

Yuru

Disliked: Staff & service, amenities, property conditions & facilities
Two main problems: 1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double. 2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy. There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Stayed 1 night in Aug 2024

10/10 Excellent

FARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kamaldeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Gor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2024

10/10 Excellent

muaadh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024