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Pullman Dubai Downtown

5.0 star property
Luxury Dubai hotel in Downtown Dubai with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, free minibar items
Exterior
Deluxe Suite, 1 King Bed | View from room
Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
The price is SAR 681
SAR 854 total
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (1005)
The price is SAR 469
SAR 594 total
includes taxes & fees
7 Jan - 8 January 2025
Radisson Blu Hotel Dubai Waterfront

About the neighborhood

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Fountain - 13 min walk - 1.1 km
  • Burj Khalifa - 4 min drive - 3.0 km
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.3 km
  • City Walk - 6 min drive - 5.5 km

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Luxury eco-certified hotel near Dubai Fountain
Near Dubai Mall and Dubai Aquarium & Underwater Zoo, Pullman Dubai Downtown provides a poolside bar, a free daily manager's reception, and a terrace. Indulge in a Thai massage, a manicure/pedicure, and reflexology at Wellbeings Spa, the onsite spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a porter/bellhop, and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 340 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 130 for adults and AED 65 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge
  • BreadHouse Bistro&Bakery

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3423 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 40
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AED 200 (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Check-out is at noon. Late check-out is available for AED 200 (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

Located in Downtown Dubai, this luxury hotel is within a 15-minute walk of Dubai Water Canal and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 3 mi (5 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1004 reviews" "
Rating 8 - Good. 232 out of 1004 reviews" "
Rating 6 - Okay. 76 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Moe

Disliked: Property conditions & facilities
Found bed bugs in the room and when front desk was notified, they offered a new room
Stayed 8 nights in Dec 2024

10/10 Excellent

Sasha-Gay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was splendid, customer service was excellent and everyone in the front office is happy faces and very helpful. In our next trip to Dubai, no other choice but Pullman Downtown Hotel.
Stayed 9 nights in Nov 2024

6/10 Okay

Irrum

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the hotel was amazing and service was really good. Only two feedback we have is one on the bathroom and two on breakfast. For the bathroom I understand it is an accessible bathroom but would recommend either a curtain or glass door to stop the water going everywhere and ruining the wheelchair tyres. We were looking forward to the hotel breakfast and was a bit disappointed that their was not a lot of hot food options available especially hash browns. Other hotels we have stayed at have more hot food buffet options for breakfast which we tend to enjoy. On our Last day I had asked if there was any baked beans and we were told that they could not give baked beans on that day. Also part of the breakfast you had to access via a step which is not accessible for a wheelchair user. Which can be difficult if someone does not have a friend or family member with them.
Stayed 6 nights in Dec 2024

10/10 Excellent

Giusepina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ikrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A really nice hotel. Very good location easy to get to where i needed to. Will be bak again
Stayed 4 nights in Dec 2024

8/10 Good

Amritpal

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Stayed 5 nights in Nov 2024

10/10 Excellent

Noel Dwayne Chinyere

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Location. Facilities. Staff. Everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Nelson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and friendly staff they even taught us how speak simple Arabic word. Most importantly it’s easy to communicate. “WE LOVE DUBAI/ABU DHABI”
Stayed 9 nights in Nov 2024

10/10 Excellent

Ranu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was amazing however it is not Convenient for families with little ones.
Stayed 9 nights in Oct 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so nice and clean, looks very modern and well taken care of. Also, the staff is very friendly and always willing to assist you. Finally, the location. There’s plenty of places to shop and eat without walking distance from the hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mohammed Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service all round.

10/10 Excellent

Sung Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Esther, Dubai

Disliked: Cleanliness, property conditions & facilities
“The cleanliness at this property is shockingly poor, with significant issues left unaddressed. Additionally, the ongoing construction, with loud wall pounding throughout the night, makes it impossible to get any sleep. This is unacceptable.”
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. It’s cute clean spacious and a great location.
Stayed 7 nights in Nov 2024

10/10 Excellent

Caroline, Hazlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it!
Stayed 8 nights in Nov 2024

10/10 Excellent

wishudeep

Liked: Cleanliness, staff & service
Amazing staff
Stayed 3 nights in Nov 2024

2/10 Terrible

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at the Pullman downtown and everyone was super friendly. Only downfall was getting a sunbed in the morning as their is limited seats at the top.
Stayed 9 nights in Nov 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect 👌
Stayed 9 nights in Oct 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 9 nights in Nov 2024