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Mercure Dubai Barsha Heights Hotel Suites And Apartments

4.0 star property
Suburban Dubai hotel in Barsha Heights with free valet parking

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Dubai Barsha Heights Hotel Suites And Apartments

Front of property
Sports bar
One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station | View from room
Business center
One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Housekeeping
  • Room service
The current price is SAR 290
SAR 370 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
2 bedrooms
  • 105 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
2 bedrooms
  • 105 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Room

Two Seasons Hotel & Apartments

Pool
Hot Tub
Spa
Kids pool
8.4 out of 10, Very Good, (842)
The price is SAR 534
SAR 669 total
includes taxes & fees
10 Feb - 11 Feb
Two Seasons Hotel & Apartments

About the neighborhood

Map
Sheikh Zayed Road, Dubai, Dubai, 500300

What's nearby

  • Mall of the Emirates - 5 min drive
  • Souk Madinat Jumeirah - 6 min drive
  • Dubai Marina Mall - 7 min drive
  • Burj Al Arab - 7 min drive
  • Marina Beach - 9 min drive

Getting around

  • Dubai Internet City Station - 1 min walk
  • Al Maktoum Intl. Airport (DWC) - 32 min drive

Restaurants

  • ‪The Exit Sports Bar - ‬3 min walk
  • ‪Day and Night - ‬5 min walk
  • ‪Royal Dining Restaurant - ‬7 min walk
  • ‪Nostos - ‬1 min walk
  • ‪Wise Kwai - ‬7 min walk

About this property

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Upscale eco-certified hotel near Mall of the Emirates
A poolside bar, a free grocery shopping service, and a terrace are just a few of the amenities provided at Mercure Dubai Barsha Heights Hotel Suites And Apartments. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Day and Night, offers breakfast, lunch, dinner, and kids' meals. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and an electric car charging station
  • Supervised childcare (surcharge), a front-desk safe, and a computer station
Room features
All 320 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and separate tubs/showers
  • 45-inch Smart TVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, Hindi, Maltese, Romanian, Russian, Thai, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 40 for adults and AED 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Day and Night
  • Cafe Social
  • The Stellar Sports Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Lifeguards on site
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1023 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 40
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch Smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Fireplace
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 25 for children
  • Airport shuttle fee: AED 350 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Mercure Hotel Apartments Barsha Heights
Mercure Dubai Barsha Heights
Mercure Barsha Heights
Mercure Suites Dubai Barsha Heights
Mercure Dubai Barsha Heights Hotel Suites Apartments
Mercure Dubai Barsha Heights Hotel Suites And Apartments Hotel
Mercure Dubai Barsha Heights Hotel Suites And Apartments Dubai

Frequently asked questions

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

As of 2 Safar 2025, prices found for a 1-night stay for 2 adults at Mercure Dubai Barsha Heights Hotel Suites And Apartments on 1 Rabiʻ I 2025 start from $94.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Dubai Barsha Heights Hotel Suites And Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of AED 350 per vehicle applies.

Where is Mercure Dubai Barsha Heights Hotel Suites And Apartments located?

This family-friendly Dubai hotel is located in a regional park, within 2 mi (3 km) of Jebel Ali Race Course, Al Sufouh Beach, and Emirates Golf Club. Dubai College and American University of Dubai (AUD) are also within 2 mi (3 km). Dubai Internet City Station is only a 2-minute walk and Knowledge Village Tram Stop is 25 minutes.

Mercure Dubai Barsha Heights Hotel Suites And Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 309 reviews" "
Rating 8 - Good. 98 out of 309 reviews" "
Rating 6 - Okay. 34 out of 309 reviews" "
Rating 4 - Poor. 22 out of 309 reviews" "
Rating 2 - Terrible. 32 out of 309 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Hasoun

Traveled with family
Liked: Cleanliness, staff & service, amenities
MAHMOUD the duty manager went out of his way to make sure my room was clean, when i cecked in i had to change my room due to the fact was dirt, Housekeeping they did not do a great jon in cleanning always something missing , carpet not clean. not enough towels , etc...Bell staff were great ...
Stayed 8 nights in Jan 2025

10/10 Excellent

Jeffrey, Fayetteville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, Can definitely say it is a busy hotel. Metro station within walking distance was definitely a plus for our trip and very easy to understand. Checking in did take some time but once everything situated we was able to get our correct room.
Stayed 5 nights in Dec 2024

4/10 Poor

Imran

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access l, nice views of Dubai. Hotel room service was really poor. Only provided one towel for 4 people in bedroom apartment with two toilets. Never cleaned the room and next day when room was serviced they took all the towel away and when asked it took them nearly two hours to find and provide the towels.
Stayed 4 nights in Dec 2024

8/10 Good

Priya

Liked: Cleanliness, property conditions & facilities
It was an awesome experience living at Mercure. The rooms were massive. The view from our 38th floor was amazing. However we did face a few problems with room service for ex when asked for a few things it took a very long time to be delivered. The rugs in the room were never vacuumed. I’m sure if we asked they would have done it right away but it’s something that should be done anyway.
Stayed 7 nights in Dec 2024

8/10 Good

Abdul

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Overall pleasant stay. Great breakfast options. 24 Hours Market, Pharmacy, Doctor on Call, Day & Night Restaurant, Cafe, Trip Planner, Car Rental, Small Prayer Area, Elevator wait too long, however there are 5 Per Floor. Go up if down taking a while. Taxi & Private Taxi on-site. Walking distance to Restaurants, Mosque, Train Station Etc. Bathtub leaks water around. Sofas not very clean. Helpful staff overall.
Stayed 9 nights in Dec 2024

8/10 Good

Heyde, San Juan

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Está muy bien localizado, al lado de una estación de metro. Las suites son super espaciosas y lindas, las camas son super cómodas, el personal es excelente, tienes muchísimos servicios y tiendas. Solo deben mejorar en la limpieza y en tener toallas disponibles.
Stayed 4 nights in Dec 2024

2/10 Terrible

wai

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Suhail

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Prestige Suite Room 3120. There was nothing prestige about it. The room was dusty, floors were not clean, sofas, rugs, and tables were stained, both bathrooms had no hand soap, had to beg and wait for room essentials such as body towels, water from the shower was leaking out towards the toilet and sink, service was very slow (had to wait 30-45 minutes for towels and iron/ironing board), they would remove used towels from the room during service and never replace them, the lifts were not working (my wife was stuck in an elevator between two floors for at least 30 minutes), light bulbs in the room were burned out and never replaced even after bringing it to the attention of the service staff, on the last day of our stay there was no hot water in the sink or shower, apparently a water pipe broke on the 9th floor, and many things in the room were loose and/or broken. The only positive of this hotel is the grand breakfast buffet and the Metro being within walking distance. My family and I did not enjoy our stay. This is supposed to be a 4 star hotel. Nothing is of 4 star worth. I would not recommend this hotel even if they offered me free stays.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro and very helpful staff
Stayed 11 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the metro
Stayed 4 nights in Nov 2024

8/10 Good

Marie

Stayed 6 nights in Nov 2024

6/10 Okay

Naveen

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights with my family and a baby. The room looked good initially, but on further inspection we saw that it was really not clean at all especially for a baby. The couch was extremely dirty and many spots, the counter tops/sinks were stained and dirty. We found trash from previous guests under the living room center table and hair stuck to bathroom wall. It would take forever to connect to house keeping, and for anyone to actually bring us anything we requested for (extra water, towels, cutlery etc). We had the manager come in and inspect with us and assured us everything will be cleaned, but we were not very happy with the stay overall. Keep in mind, there are over 1000 rooms, so room service requests can take a long time. Few positives are location is convenient, close proximity to the station stop and 24 hr shop. Overall, not the best experience for us.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Suite size was great. Location was great for Metro. However, I found the public facilities to be insufficient for such a big hotel - not enough lifts, and the breakfast room was like a cattle market with too many people!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

stefan, st albans

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1000 rooms, not enough elevators, this hotel is an adventure in queuing; from chk in to b'fast, check out to elevator waits. oh and if there is an error by check in staff, expect to have yr card blocked; thats apparently 'policy' despite leaving a deposit. ps no towels in room
Stayed 2 nights in Oct 2024

10/10 Excellent

hasib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Edson, Luanda

Liked: Cleanliness
Stayed 5 nights in Sep 2024

2/10 Terrible

Osman

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is generally ok, neverthless, the management has no point to help their clients, i informed them thatbi was going to check out 1 day earlier, at least 2 days ago since my programme was changed but they charged me for full stay for no reason, since they got my credit card details..
Stayed 6 nights in Sep 2024

4/10 Poor

dipika

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Halmamet

Liked: Property conditions & facilities
Service
Stayed 5 nights in Sep 2024

2/10 Terrible

Hansol

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shahnaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean modern spacious, very helpful friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Gary

Stayed 10 nights in Aug 2024

10/10 Excellent

Celene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024