Sheikh Zayed Road, Barsha Heights Area Po Bo, Dubai, DU, 500300
What's nearby
Ski Dubai - 7 min drive
Mall of the Emirates - 7 min drive
Dubai Marina Mall - 8 min drive
Burj Al Arab - 9 min drive
Marina Beach - 14 min drive
Getting around
Dubai Internet City Station - 2 min walk
Al Maktoum Intl. Airport (DWC) - 38 min drive
Restaurants
The Exit Sports Bar - 2 min walk
Day and Night - 2 min walk
Royal Dining Restaurant - 6 min walk
Nostos - 1 min walk
Wise Kwai - 7 min walk
About this property
Mercure Hotel Apartments Dubai Barsha Heights
Hotel near Mall of the Emirates
Consider a stay at Mercure Hotel Apartments Dubai Barsha Heights and take advantage of a playground, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. In addition to babysitting and a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
An indoor pool and an outdoor pool
Free self parking
An elevator, concierge services, and a front-desk safe
ATM/banking services
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
1 restaurant
Things to do
Fitness center
Indoor pool
Outdoor pool
Playground
Sauna
Family friendly
Babysitting services
Indoor pool
Laundry facilities
Outdoor pool
Playground
Conveniences
ATM/banking services
Elevator
Front-desk safe
Guest services
Concierge services
Dry cleaning service
Laundry facilities
Accessibility
Elevator
Policies
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Mercure Hotel Apartments Dubai Barsha Heights Hotel
Mercure Hotel Apartments Dubai Barsha Heights Dubai
Mercure Hotel Apartments Dubai Barsha Heights Hotel Dubai
Mercure Barsha Heights Htl Suites ex Mercure Htl Suites Barsha
Frequently asked questions
Does Mercure Hotel Apartments Dubai Barsha Heights have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much is parking at Mercure Hotel Apartments Dubai Barsha Heights?
Self parking is free at this property.
Where is Mercure Hotel Apartments Dubai Barsha Heights located?
Located in Barsha Heights, this hotel is 1 mi (1.6 km) from Jebel Ali Race Course and 3.1 mi (5 km) from Mall of the Emirates. Dubai College and Emirates Golf Club are also within 2 mi (3 km). Dubai Internet City Station is only a 2-minute walk and Al Khail Station is 25 minutes.
Mercure Hotel Apartments Dubai Barsha Heights Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 15 reviews" "
10 - Excellent
7
Rating 8 - Good. 3 out of 15 reviews" "
8 - Good
3
Rating 6 - Okay. 3 out of 15 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 15 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 15 reviews" "
2 - Terrible
1
8.2/10
Cleanliness
7.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Robert
Business traveler
7 September 2024
Liked: Staff & service
Disliked: Cleanliness
Old rooms are not so clean and comfortable as the renovated ones.
Smell of humidity, bed bugs, and detailed cleaning were lacking
Staff were nice, good location, clean and comfortable, except for their services need improvement, we have requested ice, plates, knives, and forks from room service but they said that they are chargeable !!! Which is strange.
The first day of the check i didn’t get the room they promised it and i was without a room till 4 pm after i payed all what I have to pay
The reception was taking every request I ask as a person request where I had to fight with them verbally to get the room I wanted . But in the end I got a room in the middle floor between the one I asked for and the one they offered
They kept me till the last moment of Thé check in and they said that they can’t provid the room I asked for
For the cleaning service it was ok but usually they forget to put some stuff in the room .exp: The iron was already broken or burnt from the inside when I used it I burnt my white pants :/. They too almost 24 hours to change it and till I took the iron with my hands to the reception so they changed it (that took me 2 hours of waiting there after the 24 hour of my request)
Thé cleaning stuff were respectful but they forget sometimes to finish their job
My worst experience was with the reception stuff and when I lost some of my clothes because of the iron
In the reception they were not respectful and the none appropriate way they answer with triggered me to talk to them with a different way to get the room I wanted . These all after I was too kind to them .
For Thé check out there was just on man called Mustafa who were really kind and helpful and made me come down (respect to him)but the rest they should have get better education about managing
I Avoided the reception stuff during all my staying
Great Location for travelling on metro but nothing else around the broader area. We rented a 1bedroom apartment for a family of 4 and although the furniture was ok, we were under the impression we would get 2 beds in the bedroom but it was just 1 bed. The kitchen was very incomplete. There were no glasses, only 1 cup, 1 small plate, and 2 bowls and large plates. There was 1 pan and a pot but nothing else. Even the cutlery had missing pieces. No teatowel or sponge or dish detergent provided. We had to keep asking for 2 extra towels each day for our kids. The kids club is a bit of a stretch to call it that. It’s a room with some teddy bears and a ball pit. The pool are was decent. the room was cleaned daily. Catching the lifts during peak times is also a long waiting game if you are in the lower to middle levels.
Carolina
Stayed 3 nights in Apr 2024
10/10 Excellent
Zahirah
Traveled with family and small children, Traveled with family
Lovely location perfect for allll off main areas to see off Dubai love the idea off free parking as we had a car on hire
Breakfast was great lots off options,
Thank you
Next to a redline metro station so easy to travel to other parts of Dubai. Large rooms and suites. 2 taxi ranks outside. Plenty of supermarkets, a petrol station and a 24 hour Burger King within walking distance.
Check in was an essay in frustration, as I was assigned (for the first time in many stays) a smaller room without kitchen. When I asked to move, I was charged an up charge per night.
No VIP perks at all (upgrade nor early check in)
This following my attempt to check in at approx 1030a after calling the eve before to check it there was availability. So essentially, the rooms are available for check in & the Mercure now just charges customers for checking in to rooms that are vacant if the time is early. Of note is I left my room at 12 midnight instead of 11a and didn't get a credit lol)
All in all the property is adequate and the team is very very nice. The policies are clearly amiss and will be a key factor moving for me and my company.
Also of note is the cleaning needs to be stepped up. Range top and other aspects of the room are clearly being overlooked (dusting etc )
Again - the team is very helpful and I have a sense the new policies aimed at recouping losses during the pandemic will adversely impact customer experiences moving forward and result in loss of business
Really enjoyed our stay on arrival we were told we couldn't have our2 bedroom apartment until next day so we asked for 2 separate rooms and we were given 2 rooms on same floor near eachother and upgraded we kept these rooms for the whole of our stay. The hotel is comfortable and has everything you need. Was a little disappointed with the pool went to use it once and couldn't get a lonunger as its quite small apart from that i would recommend hotel and would stay again
Bagagistes et réceptionnistes sympathiques mais une des responsables, horrible et désagréable, totalement dénigrante envers nous. Franchement, je ne retournerai pas dans cet hôtel même s’il faut payer beaucoup plus cher, je n’hésiterai pas.