Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property
Mediterranean Dubai hotel in Bur Dubai with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Exterior
Rooftop terrace
Outdoor pool
Food and drink
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Air conditioning
The price is SAR 326
SAR 415 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

About the neighborhood

Map
Al Mina Road, Dubai, 66431

What's nearby

  • Dubai World Trade Centre - 4 min drive
  • Dubai Cruise Terminal - 4 min drive
  • Dubai Mall - 7 min drive
  • Gold Souk - 7 min drive
  • Burj Khalifa - 8 min drive

Getting around

  • Max Fashion Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪Eat & Drink - ‬1 min walk
  • ‪فطاير دنيا الشام - ‬7 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬2 min walk
  • ‪Filli Cafe - ‬3 min walk
  • ‪كافتيريا جبل النور - ‬7 min walk

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Upscale hotel near Dubai Cruise Terminal
Located close to Dubai World Trade Centre and Gold Souk, Mercure Gold Hotel Jumeirah Dubai by Accor provides a free manager's reception, a rooftop terrace, and shopping on site. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • A TV in the lobby, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 184 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 72 per person
  • 2 restaurants
  • 1 bar
  • Free reception
  • 24-hour room service

Restaurants on site

  • Senses
  • Headlines

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (732 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Elevator

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 72 per person
  • Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Frequently asked questions

Does Mercure Gold Hotel Jumeirah Dubai by Accor have a pool?

Yes, this property has an outdoor pool.

Is Mercure Gold Hotel Jumeirah Dubai by Accor pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Gold Hotel Jumeirah Dubai by Accor?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Gold Hotel Jumeirah Dubai by Accor?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Gold Hotel Jumeirah Dubai by Accor?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Gold Hotel Jumeirah Dubai by Accor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Mercure Gold Hotel Jumeirah Dubai by Accor located?

Located in Bur Dubai, this spa hotel is within 3 mi (5 km) of Dubai Cruise Terminal, Dubai World Trade Centre, and Dubai Creek. Dubai Aquarium & Underwater Zoo and Dubai Mall are also within 6 mi (10 km).

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 371 out of 1000 reviews" "
Rating 8 - Good. 363 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport and cruise terminal.
Stayed 6 nights in Nov 2024

10/10 Excellent

siva

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staffs. Rooms were clean and comfortable. Special thanks to Reiben and Myriam in front desk. They made check in process very easy and were very helpful. Staffs in Highlander went out of the way to make the stay comfortable. Special thanks to Rathod.
Stayed 2 nights in Nov 2024

10/10 Excellent

Talent, Bulawayo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an exotic feel to it. The food was great mostly breakfast. The stuff are so friendly. Very welcoming.
Stayed 7 nights in Nov 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
The property was clean, and the staff were friendly. However, my room was on the second floor, and we could hear loud music from the nightclubs on the ground floor of the hotel until 3 a.m. This made it difficult to enjoy a restful night’s sleep.
Stayed 1 night in Nov 2024

4/10 Poor

Arafa Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 5 nights in Oct 2024

6/10 Okay

Teck Kim, Singapore

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toiletries not provided but property has friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Abbas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the location of this property. TONS of dining options nearby. Staff was AMAZING, especially the gentlemen taking care of our luggage. Great guides and you must ask them about exploring Dubai! You wont be disappointed. Room was large, cool, and cleaned evey day. Can't say enough nice things about this hotel and the staff. Great work Mercure Gold. We will definitely come back.
Stayed 4 nights in Oct 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 10 nights in Sep 2024

10/10 Excellent

Mohammod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jhett

Business traveler
Expectation was not met
Noisy bar on the ground floor. Limited restaurant option. Old room furnitures and fixtures. Old mattress. No view to talk about.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Business traveler
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 9 nights in Jun 2024

10/10 Excellent

Eid

Liked: Cleanliness, staff & service, property conditions & facilities
Sanjay is great in housekeeping, he is cleaning the room well, all hygiene and good work by him. Room cleaning everyday is done. Bathrooms are clean
Stayed 1 night in Jun 2024

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, surrounding area
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Stay in Dubai
On arrival the staff were friendly and efficient and nothing was too much trouble. Hotel is located in a great location to get around Dubai rooms were spacious clean and the bed was very comfortable. I would definitely stay here again
Stayed 2 nights in May 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not going again
Bed was not clean Bad smell rotten in room Furniture damaged No hot water
Stayed 6 nights in May 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
Check in process was very slow. Did not get access to room until 5.20pm despite arriving and dropping bags at 7.30am. Was told room would be ready by 1.30-2.00pm. Towels not available at pool or gym. Struggled to get towels in room. Could do with sanitiser spray bottles and towels in gym to clean equipment.
Stayed 2 nights in May 2024

10/10 Excellent

Tanimu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best budget hotels, everyone is nice, beautiful place and environment, lovely staff. Would definitely go back there
Stayed 4 nights in May 2024

10/10 Excellent

Sarfraz

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Gold
Wonderful and helpful staff. clean hotel. A little out of the way from the rest of the action in Dubia. There was a small TV, but the room was comfortable. Ethiad Museum was in walking distance, some good food options nearby, and supermarket right next door.
Stayed 1 night in Apr 2024

8/10 Good

Ahmed, Reseda

Friendly staff, close to restaurants and markets. Good price for the accommodation. Called ahead and tried to request a certain room I was in the previous time, but were not able to accommodate and the hotel interior had a musty smell that seemed to be from the AC or something… tried airing it out, but wasn’t able to the entire 4 days I was there. Pool staff were very pleasant and helpful
Stayed 4 nights in Apr 2024

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like nightclubs under your room this is the place for you. Can’t fault the room itself, it was lovely but imagine a brand name hotel chain with a nightclub downstairs on a Wednesday night thumping music and hearing the DJ yelling come on come on let’s go let’s go.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Adelaide

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible overall
Stayed 6 nights in Apr 2024