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Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property
Mediterranean hotel with 2 restaurants and a full-service spa

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Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Exterior
Outdoor pool
Lobby
Rooftop terrace
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included
The current price is SAR 216
SAR 280 total
includes taxes & fees
2 May - 3 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Sofa bed
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout drapes

Family Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

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Address Dubai Mall

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  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 190 reviews
The price is SAR 1,430
SAR 1,772 total
includes taxes & fees
13 May - 14 May
Address Dubai Mall

About the neighborhood

Map
Al Mina Road, Dubai, 66431

What's nearby

  • Dubai World Trade Centre - 4 min drive - 3.2 km
  • Dubai Cruise Terminal - 4 min drive - 3.8 km
  • Dubai Mall - 7 min drive - 7.0 km
  • Gold Souk - 7 min drive - 7.3 km
  • Burj Khalifa - 8 min drive - 7.8 km

Getting around

  • Max Fashion Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪Wagamama - ‬1 min walk
  • ‪Eat & Drink - ‬1 min walk
  • ‪Bistro Des Arts - ‬1 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬2 min walk
  • ‪Filli Cafe - ‬3 min walk

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Upscale hotel near Dubai Cruise Terminal
Located close to Dubai World Trade Centre and Gold Souk, Mercure Gold Hotel Jumeirah Dubai by Accor provides a free manager's reception, a rooftop terrace, and shopping on site. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • A gift shop, a water dispenser, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 184 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French, German, Hindi, Russian

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 612 reviews
The price is SAR 232
SAR 299 total
includes taxes & fees
5 May - 6 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 72 per person
  • 2 restaurants
  • A bar/lounge
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Headlines
  • Senses

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 72 per person
  • Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Frequently asked questions

Does Mercure Gold Hotel Jumeirah Dubai by Accor have a pool?

Yes, this property has an outdoor pool.

Is Mercure Gold Hotel Jumeirah Dubai by Accor pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Gold Hotel Jumeirah Dubai by Accor?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Gold Hotel Jumeirah Dubai by Accor?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Gold Hotel Jumeirah Dubai by Accor?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Gold Hotel Jumeirah Dubai by Accor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Mercure Gold Hotel Jumeirah Dubai by Accor located?

Located in Bur Dubai, this spa hotel is within 3 mi (5 km) of Dubai Cruise Terminal, Dubai World Trade Centre, and Dubai Creek. Dubai Aquarium & Underwater Zoo and Dubai Mall are also within 6 mi (10 km).

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Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people in the hotel and good breakfast
Stayed 7 nights in Feb 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport and cruise terminal.
Stayed 6 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, amenities
This is not our first time staying at the Mercure and it will not be our last.
Stayed 1 night in Jan 2025

8/10 Good

Claudia

Liked: Staff & service, room comfort
Great choice for business trips
Very comfortable and well-priced option for short stays in Dubai.
Stayed 4 nights in Nov 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service
Too noisy do to nightclub in lobby
Stayed 3 nights in Jan 2025

10/10 Excellent

Talent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an exotic feel to it. The food was great mostly breakfast. The stuff are so friendly. Very welcoming.
Stayed 7 nights in Nov 2024

10/10 Excellent

siva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staffs. Rooms were clean and comfortable. Special thanks to Reiben and Myriam in front desk. They made check in process very easy and were very helpful. Staffs in Highlander went out of the way to make the stay comfortable. Special thanks to Rathod.
Stayed 2 nights in Nov 2024

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was generally ok. Breakfast was a little basic. Staff were really great. There was construction near the area.
Stayed 7 nights in Dec 2024

2/10 Terrible

Khalid

Expedia members are very bad people and very bad customer service, they don’t have any way to contact them ( no phone number, no email). They put a wrong phone number on UAE. I recommend that no one try to make a reservation through the Expedia .
Stayed 3 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
The property was clean, and the staff were friendly. However, my room was on the second floor, and we could hear loud music from the nightclubs on the ground floor of the hotel until 3 a.m. This made it difficult to enjoy a restful night’s sleep.
Stayed 1 night in Nov 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 10 nights in Sep 2024

6/10 Okay

Teck Kim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toiletries not provided but property has friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice stay
Stayed 5 nights in Nov 2023

10/10 Excellent

Tanimu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best budget hotels, everyone is nice, beautiful place and environment, lovely staff. Would definitely go back there
Stayed 4 nights in May 2024

6/10 Okay

Shamsur

Disliked: Staff & service, amenities
Didn’t like the way their staff treated us. They gave us a smoking room where I have 2 young children and they had to sleep in a room that stunk of smoke, and their staff thought we were stealing their towels. It’s ridiculous. They need some customer service training.
Stayed 6 nights in Dec 2024

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, surrounding area
Stayed 4 nights in Jun 2024

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the location of this property. TONS of dining options nearby. Staff was AMAZING, especially the gentlemen taking care of our luggage. Great guides and you must ask them about exploring Dubai! You wont be disappointed. Room was large, cool, and cleaned evey day. Can't say enough nice things about this hotel and the staff. Great work Mercure Gold. We will definitely come back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aqeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice property
Stayed 3 nights in Oct 2023

8/10 Good

Emad

Liked: Cleanliness, property conditions & facilities
Was nice staying
Stayed 5 nights in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Stay in Dubai
On arrival the staff were friendly and efficient and nothing was too much trouble. Hotel is located in a great location to get around Dubai rooms were spacious clean and the bed was very comfortable. I would definitely stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
We had good time
Stayed 1 night in Feb 2024

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay i was check in with Ms Hnin and Mr Rashed in reception very helpful.

8/10 Good

Hussein

Liked: Cleanliness, staff & service
Good value for money hotel in Al Mina, not very far from DXB Airport. Room service staff was nice and particularly helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

salwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and healthy environment
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable but needs improvement.
An OK hotel if you are on a budget and need to be in this particular area. It has a ground floor nightclub on the North side (right hand side upon entry) and it can be heard in the rooms above on that side. If possible, book a room on the South side and on floors 3 or 4. Food is acceptable, breakfast being the best. Lunch and dinner can be hit or miss. Staff are very helpful but let down by management.
Stayed 7 nights in Sep 2024