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Marco Polo Hotel

4.0 star property
Family-friendly Dubai hotel in Deira with a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marco Polo Hotel

Bar (on property)
Outdoor pool, sun loungers
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Exterior
Concierge desk

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is SAR 263
SAR 338 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Bidet
Bathrobes
  • 27 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - single
Premium bedding
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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7.6 out of 10, Good, (318)
The price is SAR 300
SAR 383 total
includes taxes & fees
4 Dec - 5 Dec
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About the neighborhood

Map
Al Muteena Street, Dubai, 25570

What's nearby

  • Al Ghurair Centre - 7 min walk - 0.7 km
  • City Centre Deira - 4 min drive - 4.1 km
  • Gold Souk - 5 min drive - 4.5 km
  • BurJuman Mall - 6 min drive - 6.2 km
  • Dubai Cruise Terminal - 9 min drive - 8.5 km

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Xiao Wei Yang (Little Lamb) - ‬5 min walk
  • ‪Al Riqqa Restaurant - ‬7 min walk
  • ‪مطعم أربيل العراقي - ‬5 min walk
  • ‪Palm Hotel - ‬1 min walk
  • ‪Montrial Coffe Shop - ‬7 min walk

About this property

Marco Polo Hotel

Upscale family-friendly hotel near Al Ghurair Centre
At Marco Polo Hotel, you can look forward to a nightclub, dry cleaning/laundry services, and car rentals on site. Treat yourself to a body scrub, a Thai massage, or aromatherapy at Health Land Spa, the onsite spa. The on-site restaurant, Kitakits Kafe & Klubb, features happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and bicycle parking
  • A billiards/pool table, tour/ticket assistance, and multilingual staff
Room features
All 126 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 22-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Afrikaans, Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: AED 25 for adults and AED 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kitakits Kafe & Klubb
  • The Bombay to Mumbai

Things to do

  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local culture & ecosystem education
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 100
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 90 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 25 for adults and AED 25 for children
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 90 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Does Marco Polo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Marco Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marco Polo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Marco Polo Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of AED 100 (subject to availability).

What time is check-out at Marco Polo Hotel?

Check-out is at noon. Late check-out is available for AED 100 (subject to availability).

Where is Marco Polo Hotel located?

This family-friendly Dubai hotel is located near the airport, within a 10-minute walk of Al Ghurair Centre and Fish Roundabout. Gold Souk and Dubai Creek are also within 2 mi (3 km). Salah Al Din Station is 9 minutes by foot and Union Station is 16 minutes.

Marco Polo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 139 out of 610 reviews" "
Rating 8 - Good. 224 out of 610 reviews" "
Rating 6 - Okay. 118 out of 610 reviews" "
Rating 4 - Poor. 58 out of 610 reviews" "
Rating 2 - Terrible. 71 out of 610 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zahara

Liked: Cleanliness, property conditions & facilities
NA
Stayed 7 nights in Oct 2024

10/10 Excellent

Lucas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming and offered assistance whenever I asked
Stayed 3 nights in Sep 2024

10/10 Excellent

Aun

Stayed 1 night in Aug 2024

10/10 Excellent

Abdul

Stayed 1 night in May 2024

2/10 Terrible

Tanimu

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Alamgir, New York

Liked: Staff & service
Don’t like the room smell
Stayed 1 night in Feb 2024

4/10 Poor

Ronald

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calcutta Hotel in Dubai
Not up to Marco Polo standard, over priced, under delivery, extremely dated, seems to be focused on India
Stayed 1 night in Feb 2024

8/10 Good

Adel

Business traveler
Liked: Staff & service
Thank you Zahraa customer relation she is very friendly helpful
Stayed 6 nights in Jan 2024

2/10 Terrible

Ali

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Business traveler
fine
it was fine
Stayed 4 nights in Oct 2023

2/10 Terrible

Ahmed

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of cleanliness & unsanitary. Definitely not family friendly. 3 nightclubs inside the hotel with no security checking who’s coming in/out. In a very shady part of Dubai. DO NOT GET TRICKED BY THE PICTURES OR THE REVIEWS, DO NOT BOOK THIS HOTEL!!!
Stayed 7 nights in Aug 2023

6/10 Okay

Amer

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Spot of this Hotel is good but the hotel smell is Bad and the Roomes is very normal
Stayed 4 nights in Mar 2023

2/10 Terrible

Fetum

Business traveler
Disliked: Cleanliness, property conditions & facilities
Bathroom need to be cleaned extra extra extra more !!!
Stayed 1 night in Feb 2023

6/10 Okay

Prem Anand K

Liked: Cleanliness
Disliked: Property conditions & facilities
Not so good. Was allocated a Room on first floor directly above a discotheque which played extremely loud music right through the night.
Stayed 2 nights in Jan 2023

4/10 Poor

Michael

8/10 Good

Mohsen, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 2 nights in Nov 2022

6/10 Okay

Sayed

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

MAJID

Business traveler
Liked: Staff & service, property conditions & facilities
Price is good and affordable
Stayed 1 night in May 2022

10/10 Excellent

mohamed

Stayed 3 nights in May 2022

2/10 Terrible

Hassan

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlent
Stayed 5 nights in May 2022

2/10 Terrible

Nelson

Disliked: Property conditions & facilities
Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.
Stayed 13 nights in Apr 2022

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2022

2/10 Terrible

Janki

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its basic hotel. I would not count as Four stars. Its there star rated .Middle management not helfull as expected. Definitely not Four star . Area is not so impressive. Hotel have few night clubs and its not suitable for families. Very noisy at nights .
Stayed 4 nights in Mar 2022

10/10 Excellent

mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022