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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Central hotel with a full-service spa connected to a shopping center in Dubai

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Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Minibar, in-room safe, desk, blackout drapes
Point of interest
Exterior
Point of interest
Breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
The current price is SAR 246
SAR 317 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed, Kitchen

Premium Room, 1 King Bed, Kitchen | View from room

Premium Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Terrace

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
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9.4 out of 10, Exceptional, (1002)
The price is SAR 321
SAR 413 total
includes taxes & fees
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About the neighborhood

Map
Gateway Avenue, Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 13 min walk
  • Dubai Creek - 19 min walk
  • Dubai World Trade Centre - 9 min drive
  • Dubai Mall - 10 min drive
  • Burj Khalifa - 11 min drive

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪Ikea Restaurant - ‬4 min walk
  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Godiva - ‬13 min walk
  • ‪Choco Lovers - ‬13 min walk
  • ‪Ikea Café - ‬3 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Upscale hotel near Dubai Festival City Mall
Located close to Dubai Creek, Holiday Inn & Suites Dubai Festival City by IHG provides a poolside bar, a terrace, and shopping on site. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Sirocco, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and a vegetable garden
  • Coffee/tea in the lobby, free newspapers, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 496 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 47-inch Smart TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Sirocco
  • Joe's Backyard Grill
  • Zeste Cafe
  • Z Garden

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 100
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 47-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Holiday Inn & Suites Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Dubai Festival City by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn & Suites Dubai Festival City by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Dubai Festival City by IHG located?

Located in Dubai Festival City, this spa hotel is within 1 mi (2 km) of Dubai Festival City Mall and Dubai Creek. Dubai World Trade Centre and Dubai Frame are also within 9 mi (15 km).

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Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 312 out of 451 reviews
Rating 8 - Good. 102 out of 451 reviews
Rating 6 - Okay. 13 out of 451 reviews
Rating 4 - Poor. 14 out of 451 reviews
Rating 2 - Terrible. 10 out of 451 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

10/10 Excellent

dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A little expensive but we found that for our family room it was actually 2 rooms with a connecting door. So we had plenty of space.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze and enjoyed the stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked most was responsiveness! After being placed in a smoking room near an elevator, all it took (next morning) was informing staff that I’d requested the opposite and by evening a new room for the last two nights was provided. It was wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Modern and spacious room. Breakfast was amazing. Thank you for allowing us to check out at 3PM. We really appreciated it.
Stayed 1 night in Dec 2024

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine

10/10 Excellent

Ebony Mignon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay overall was amazing! I would definitely stay here again!
Stayed 2 nights in Aug 2024

6/10 Okay

Mohammad

Liked: Staff & service
Disliked: Cleanliness
It was average
Stayed 1 night in Jan 2025

10/10 Excellent

siddiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family or business stay.
The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Stayed 16 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies
Stayed 1 night in Oct 2024

10/10 Excellent

RICARDO JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Festival City Dubai - 18-20 OCT 2024
Nice relaxing and comfortable room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in May 2024

10/10 Excellent

Chintan Arvindbhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Stayed 6 nights in Feb 2024

10/10 Excellent

Sarbjit

Liked: Cleanliness, amenities
Close to airport and shopping
Stayed 3 nights in Mar 2024

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Just had s pleasant stay there
Stayed 1 night in May 2023

10/10 Excellent

SALEM, PALM BAY

Liked: Cleanliness, staff & service, amenities
Nice hotel excellent location helpful staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Jaemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient experience
It was so convenient and pleasant experience
Stayed 1 night in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much!
Stayed 1 night in Sep 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
They are very good, love this hotel
Stayed 4 nights in May 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 3 nights in Jun 2024

10/10 Excellent

saravanan

Liked: Staff & service, amenities, property conditions & facilities
Close to the Airport & Good Complement breakfast
Stayed 3 nights in Mar 2023

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 7th time staying there... and as always, its excellent.
Stayed 7 nights in Aug 2022