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Grand Mercure Dubai City

5.0 star property
Luxury Dubai hotel in Garhoud with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Mercure Dubai City

Exterior
Minibar, in-room safe, desk, blackout drapes
Indoor wedding
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
The price is SAR 398
SAR 508 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout drapes

Premium Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite | Minibar, in-room safe, desk, blackout drapes

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dishwasher
LED TV
  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area | 49-inch LED TV with cable channels, TV

Suite (Dubai)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area | 49-inch LED TV with cable channels, TV

Suite (Grosvenor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Premier Inn Dubai International Airport

Pool
Free airport shuttle
Parking included
Free WiFi
9.0 out of 10, Wonderful, (2585)
The price is SAR 288
SAR 369 total
includes taxes & fees
25 Jan - 26 January 2025
Premier Inn Dubai International Airport

About the neighborhood

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

What's nearby

  • City Centre Deira - 16 min walk
  • Gold Souk - 8 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Creek - 10 min drive
  • Dubai Mall - 12 min drive

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Seafood Market - ‬11 min walk

About this property

Grand Mercure Dubai City

Luxury eco-certified hotel near City Centre Deira
Located close to Dubai Creek, Grand Mercure Dubai City provides free airport drop-off, 2 poolside bars, and a free daily manager's reception. Indulge in a body treatment and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Middle Eastern cuisine. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free valet parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Coffee/tea in the lobby, multilingual staff, and 9 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 361 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • 49-inch LED TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AED 85 for adults and AED 42.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Walima
  • Qova
  • Mizmah
  • Huzza
  • D Sky line

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Steam room

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 9

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Does Grand Mercure Dubai City have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Mercure Dubai City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Dubai City?

Valet parking is free at this property.

What time is check-in at Grand Mercure Dubai City?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Grand Mercure Dubai City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Dubai City provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs at scheduled times.

Where is Grand Mercure Dubai City located?

Located in Garhoud, this luxury hotel is 0.8 mi (1.3 km) from City Centre Deira and 3.1 mi (5 km) from Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). GGICO Station is 6 minutes by foot and Concourse D Station is 12 minutes.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 430 out of 773 reviews" "
Rating 8 - Good. 154 out of 773 reviews" "
Rating 6 - Okay. 74 out of 773 reviews" "
Rating 4 - Poor. 43 out of 773 reviews" "
Rating 2 - Terrible. 72 out of 773 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Julian

Disliked: Staff & service
Horrible experience from start to finish.
Stayed 4 nights in Dec 2024

10/10 Excellent

cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly priced, minutes from airport, helpful staff, nice rooms and clean
Stayed 1 night in Dec 2024

8/10 Good

Amir, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating for the hour at which we enter.
Stayed 1 night in Dec 2024

10/10 Excellent

Asif, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed
Stayed 3 nights in Dec 2024

2/10 Terrible

Akbar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a roadh crawling on our bed
Stayed 16 nights in Dec 2024

10/10 Excellent

Kimberly Dawn, Airway Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful! They are very accommodating. The only problem I had was at check-in. Although I had a reservation for couple months, I get there, and they have no room for what I reserved. I reserved a full apartment, kitchen and all. They put me in a room with zero amenities. Told me to check back next day to see if they have a room. I was there for 12 days and this was inconvenient. They didn't even refund me for the cost I paid vs the much cheaper room they put me in. The bus boys or attendants are so welcoming and helpful. They are full on service and cater to your every need. They were the best part! The hotel was beautiful, and my room was nice, once I got the room I booked.

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the process of checking in and out was good. Customer service was also very good. Thank you very much.
Stayed 1 night in Dec 2024

2/10 Terrible

Hayder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Hayder

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
THE AC NOT WORKING IN THE ROOM WE ASK TO FIX IT BUT THEY DID NOT DO IT
Stayed 2 nights in Nov 2024

10/10 Excellent

Arnold, Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Staff is very courteous, helpful and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

PETER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

2/10 Terrible

Marija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly
Stayed 7 nights in Nov 2024

6/10 Okay

Nithin

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was old and outdated. The breakfast and staff was good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aramide

Liked: Cleanliness, staff & service, property conditions & facilities
Great all round
Stayed 2 nights in Oct 2024

2/10 Terrible

abhishek

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I never expected such poor quality from a 5-star property. Paint was peeling off the walls, the bathroom lock was broken, and the shower rack was damaged. Additionally, the sofa bed was completely uncomfortable. Despite my complaints, no action was taken. The front desk staff was rude. I would never recommend this property to any of my friends. I thought Expedia showed reliable ratings and genuine feedback, but that wasn't the case. I'm now questioning Expedia's credibility as well in my mind.
Stayed 4 nights in Oct 2024

2/10 Terrible

Zia

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.
Stayed 1 night in Oct 2024

10/10 Excellent

Najib

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Basit

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience. Top class service
Stayed 3 nights in Oct 2024

10/10 Excellent

Wynne Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and and beyond services. We got it 5am and check out 12nn but they’re very considerate. Thank you so much
Stayed 1 night in Oct 2024

10/10 Excellent

pedro

Stayed 1 night in Sep 2024

10/10 Excellent

Asma

Stayed 1 night in Oct 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

6/10 Okay

Baktash

Horrible shuttle details. Not clear.
Stayed 1 night in Oct 2024

6/10 Okay

Dayne, Fort Worth

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Sha'ad

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2024