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Fairmont Ajman

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Fairmont Ajman

Egyptian cotton sheets, premium bedding, pillowtop beds
Breakfast, lunch, dinner served; international cuisine, pool views
Egyptian cotton sheets, premium bedding, pillowtop beds
2 bars/lounges, swim-up bar, poolside bar, beach bar
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • All inclusive
  • On private beach
The current price is SAR 414
SAR 519 total
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Royal Penthouse, 3 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Royal Penthouse, 3 Bedrooms, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 77 sq m
  • Sea view
  • Sleeps 8
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 123 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room, 2 Queen Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 86 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Royal Penthouse, 4 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds

Royal Penthouse, 4 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 560 sq m
  • Sea view
  • Sleeps 9
  • 2 Double Beds

View all photos for Fairmont, Double Room, 1 Double Bed, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds

Fairmont, Double Room, 1 Double Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont, Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Fairmont, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Fairmont, Double Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Terrace

Egyptian cotton sheets, premium bedding, pillowtop beds

Signature Room, 2 Queen Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 76 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds

Family Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds

Fairmont, Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe 2 Bedroom Suite

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe 2 Bedroom Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 123 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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View from property

Ajman Saray, a Luxury Collection Resort, Ajman

  • On private beach
  • Pool
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 291 reviews
The price is SAR 362
SAR 456 total
includes taxes & fees
9 Mar - 10 Mar
Ajman Saray, a Luxury Collection Resort, Ajman

About the neighborhood

Map
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman, 8088

What's nearby

  • Ajman Museum - 11 min walk
  • Ajman Beach - 19 min walk
  • Rashideya Ladies Park - 4 min drive
  • Sharjah Mega Mall - 12 min drive
  • Al Mamzar Beach Park - 37 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 36 min drive

Restaurants

  • ‪Kava Cafe - ‬7 min walk
  • ‪Galaxy Grand Cafe - ‬3 min walk
  • ‪Mejhana Arabic Restaurant - ‬7 min walk
  • ‪جديمك نديمك - ‬2 min walk
  • ‪Tea Lab - ‬11 min walk

About this property

Fairmont Ajman

Luxury family-friendly hotel near Ajman Beach
Located close to Ajman Museum, Fairmont Ajman provides an adjacent golf course, game and wildlife viewing, and a swim-up bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Indulge in reflexology, a Swedish massage, and a body treatment at the onsite spa. The on-site international cuisine buffet restaurant, Spectrum, offers breakfast, lunch, dinner, and al fresco dining. Fitness classes are offered at the 24-hour health club; other things to do include volleyball and ziplining. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • An electric car charging station, babysitting (surcharge), and 8 meeting rooms
Room features
All 252 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Children's books, art supplies, and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, free infant beds, and electric kettles

All inclusive details

All-inclusive room rates at Fairmont Ajman are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 kilometers
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 132 for adults and AED 66 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Spectrum
  • Gioia Italian Restaurant
  • Kiyi Turkish Restaurant
  • The Cave Sports Bar
  • Badr Lounge

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Game/wildlife viewing
  • Helicopter/airplane tours
  • Lifeguards on site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Ziplining

Family friendly

  • Arcade/game room
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (7535 square feet)
  • Meeting rooms - 8

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 350 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 132 for adults and AED 66 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 100002026100003
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1000020261000

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7 AM to 7 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Fairmont Ajman Hotel
Fairmont Ajman
Fairmont Ajman Hotel
Fairmont Ajman Ajman
Fairmont Ajman Hotel Ajman

Frequently asked questions

Does Fairmont Ajman have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–7 PM.

Is Fairmont Ajman pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fairmont Ajman?

Self parking and valet parking are free at this property.

What time is check-in at Fairmont Ajman?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Ajman?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Fairmont Ajman?

Some rate plans available at this hotel are all-inclusive.

Where is Fairmont Ajman located?

Located in Al Nakhil, this beachfront hotel is in the city center and within 1 mi (2 km) of Ajman Museum and Ajman Beach. Sharjah Mega Mall and Sharjah Maritime Museum are also within 9 mi (15 km).

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Fairmont Ajman Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 333 reviews
Rating 8 - Good. 91 out of 333 reviews
Rating 6 - Okay. 32 out of 333 reviews
Rating 4 - Poor. 17 out of 333 reviews
Rating 2 - Terrible. 9 out of 333 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel so much.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fareed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was excellent and Manager ( Osama ) was exceptional. He looked after us very well. Will recommend to everyone and will come back again if God willing.
Stayed 13 nights in Feb 2025

10/10 Excellent

Ammar

Liked: Cleanliness, amenities
Thanks for good service
Stayed 1 night in Jan 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The staff at the hotel are super friendly and helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Murtuza

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Beach is great, facilities clean and friendly. Would return
Stayed 4 nights in Oct 2024

10/10 Excellent

Hamdi

Liked: Property conditions & facilities
Nothing to dislike
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Almost there…
The service is great (especially from all the staff in the restaurants and the entertainment team) but the hotel needs sort out little niggles like the broken decking near the pool.
Stayed 3 nights in Nov 2024

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast Nice beach

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff from bell boys to hotel staff to housekeeping and food staff all gave amazing top rated service

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resorts it has everything I need and the breakfast is amazing I will definitely be coming back
Stayed 1 night in Sep 2023

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, everything is fine.
Stayed 1 night in Aug 2023

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible! Our check in was so smooth - thanks to Julia, the manager. The beach was spectacular and the pool was beautiful. I went with my parents, brother, and two children. We had an amazing time!
Stayed 7 nights in Dec 2023

6/10 Okay

MATT

Liked: Property conditions & facilities
An average stay. Food was less than average, drinks package was the clearest brands ever heard of, no hot water in bathrooms. However, staff were friendly and wanting to help. Very loud and OTT entertainment group - water olympics etc.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalized and the service were excellent and I like to mention Raushan
Stayed 5 nights in Dec 2023

6/10 Okay

Martha

The food is not good , needs to improve in that and marina toys
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Excellent hotel in a very good location.comfort,cleanliness and food quality and service of the highest standard.special mention to Nayem from housekeeping who looked after me and my room and catered for my every need in a courteous and professional manner.unfortunately,i forgot to leave him a tip but if any payrise or bonus is due,he is very deserving.would stay at this hotel again and would recommend
Stayed 6 nights in Dec 2022

6/10 Okay

Henter

Disliked: Cleanliness, staff & service
Old
Old, dirty. Not much more to say..
Stayed 1 night in Jan 2024

10/10 Excellent

Omeir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin? This property is amazing. The entrance is grand and the concierge was welcoming and friendly. Julia was very helpful and found us the perfect suite for our family of 6 and the view was INCREDIBLE (room 327 and 328). The breakfast was also amazing, the three cakes especially were phenomenal. The staff during breakfast was also very meticulous and ready to help even during peak times. The beach was also amazing. I would definitely be coming back and I definitely recommend this property to anyone staying in Ajman. This is the jewel of Ajman for sure.
Stayed 7 nights in Dec 2023

8/10 Good

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lovely hotel, however the pool is not cooled in the summer so when the temperature was over 40 degrees outside, the pool was not comfortable at all
Stayed 1 night in Jun 2022

2/10 Terrible

Roqaya

Disliked: Staff & service, property conditions & facilities, room comfort
Freezing Room with Terrible Service
We booked a two night stay but on check in we were put in a freezing room. I immediately turned off the ac and went for dinner. When we returned to the room it was still freezing. I told the hotel and they sent a maintenance person. He came but told me I had already turned the ac off. An hour later I called them again and they told me to open the window. But I finally insisted they change my room at 11pm at night.
Stayed 2 nights in Dec 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Very nice Room and Pool area. Quality of food in buffet restaurant was very basic for a Fairmont hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Roople

Disliked: Cleanliness, staff & service, property conditions & facilities
My first Fairmont stay. Not to be repeated. Once a very nice hotel, but now totally outclassed by its peers. Staff were uninterested. The hotel was 5 star, the service more 2-3 star. Eg room cleaning, repeatedly requested 4 times, sockets not working, hairdryer and safe remained unfixed. Maintenance issues were also experienced by neighbouring rooms- we queued at the same time at front desk Loose dangerous paving slabs by the pool- “it’s fine, nothing wrong”, no action until someone is injured. Clearly there is some of management psychodrama playing out with the staff who just don’t care and seem to have given up being interested. Food was quite basic so we only ate breakfast there. On the first day they tried to charge us for buffet breakfast despite being “free”. On the last day we were too early as leaving. So they gave us some miserable cornflakes with tiny cartons of long life milk. We had to actually chase 3 times for this the day before. I seriously wasn’t expecting such poor service in a 5 star hotel!!! Ajman’s a relaxing place with decent local restaurants to experience Dubai food. To stay however, I would recommend the Ajman Saray - it’s a Marriott and properly 5 star. The restaurants were better, the service was frankly amazing, with staff really going the extra mile to make you feel welcomed rather than an inconvenient afterthought at the Fairmont. I haven’t registered for Accor loyalty points as the stay was terrible so I won’t be using Fairmont going forward.
Stayed 6 nights in Dec 2024

10/10 Excellent

Wael

Stayed 1 night in Dec 2024

10/10 Excellent

Jukka

Stayed 8 nights in Nov 2024