FIVE LUXE

5.0 star property
Hotel with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for FIVE LUXE

Fitness facility
Premium bedding, down comforters, pillowtop beds, free minibar items
View from room
Beach/ocean view
Restaurant

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is SAR 1,058
SAR 1,316 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 30 of 30 rooms

Masterpiece Suite w/Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 578 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite | Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
Smart TV
  • 126 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Studio | Sea View, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Superior Studio | Sea View

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 46 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Luxe Sea View | Twin Beds

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Luxe Sea View | Twin Beds, Including NY Gala Dinner

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 2 Large Twin Beds

Luxe Spa Loft, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

1 BED | Poolside Room w/Pool, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Luxe Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

3 BED | Euphoria Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 843 sq m
  • Sea view
  • Sleeps 7
  • 3 King Beds

1 BED | Skyline Suite w/Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 97 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

1 BED | Poolside Room w/Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 83 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Luxe Spa Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 256 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
Smart TV
  • 129 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 BED | Skyline Suite w/Pool, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Luxe Spa Loft

Highlights

Furnished balcony or patio
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

Encore Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
  • 273 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

2 BED | Skyline Suite w/Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 157 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

2 BED | Poolside Suite w/Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 202 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

2 BED | Poolside Suite w/Pool, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 King Beds

2 BED | Skyline Suite w/Pool, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 King Beds

3 BED | Skyline Suite w/Pool, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 6
  • 3 King Beds

3 BED | Skyline Suite w/Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 299 sq m
  • Sea view
  • Sleeps 7
  • 3 King Beds

Superior

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

4 BED | Skyline Suite w/Pools

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 474 sq m
  • Sea view
  • Sleeps 10
  • 4 King Beds

Junior Suite, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Pool Terrace Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 132 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Luxe Sea View, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Junior Suite | Sea View, Including NY Gala Dinner

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Plot No. 2069 Jumeirah Beach Residences, Dubai, Dubai, 11561

What's nearby

  • The Walk - 1 min walk - 0.1 km
  • Marina Beach - 4 min walk - 0.3 km
  • Dubai Marina Mall - 18 min walk - 1.5 km
  • Skydive Dubai - 19 min walk - 1.7 km
  • Bluewaters Island - 9 min drive - 6.1 km

Getting around

  • Jumeirah Beach Residence 1 Tram Stop - 7 min walk
  • Al Maktoum Intl. Airport (DWC) - 34 min drive

Restaurants

  • ‪Godiva Cafe - ‬1 min walk
  • ‪Black Tap Craft Burgers & Shakes - JBR - ‬2 min walk
  • ‪Lock, Stock & Barrel – JBR The Walk - ‬2 min walk
  • ‪Charlie & Friends - ‬2 min walk
  • ‪Cafe Bateel - ‬4 min walk

About this property

FIVE LUXE

Luxury family-friendly hotel near The Walk
A short walk from Dubai Marina Mall and Marina Beach, FIVE LUXE provides an adjacent golf course, a marina, and a nightclub. This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and a beach bar. Indulge in a manicure/pedicure, aromatherapy, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The 24-hour health club offers fitness classes and yoga classes; other things to do include parasailing, sailing, and kayaking. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 2 poolside bars and concerts and live shows.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a free beach club on site
  • An electric car charging station, supervised childcare (surcharge), and luggage storage
Room features
All 382 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and coffee/tea makers

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 124 for adults and AED 65 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Bike parking
  • Billiards/pool table
  • Boat tours
  • Boating
  • Bodyboards on site
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Kayaking
  • Lifeguards on site
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Outdoor pool
  • Paddleboards on site
  • Parasailing
  • Pilates classes
  • Racquetball/squash
  • Sailing
  • Sauna
  • Steam room
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 72
  • Front entrance ramp
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Inflatable boat on site
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Local meal delivery service

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 1000 per accommodation, per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 124 for adults and AED 65 for children
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 12 years old are not allowed in the spa

Property is also known as

FIVE LUXE
FIVE Luxe JBR
FIVE LUXE Hotel
FIVE LUXE Dubai
FIVE LUXE HOTEL L.L.C
FIVE LUXE Hotel Dubai

Frequently asked questions

Does FIVE LUXE have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is FIVE LUXE pet-friendly?

No, pets are not allowed at this property.

How much is parking at FIVE LUXE?

Valet parking is free at this property.

What time is check-in at FIVE LUXE?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at FIVE LUXE?

Check-out is at noon.

Where is FIVE LUXE located?

Located in Dubai Marina, this beachfront hotel is next to a golf course and within a 5-minute walk of The Walk and Marina Beach. Dubai Marina Mall is 0.9 mi (1.5 km) away. Jumeirah Beach Residence 1 Tram Stop is 7 minutes by foot and Dubai Marina Mall Tram Station is 15 minutes.

FIVE LUXE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 104 reviews" "
Rating 8 - Good. 10 out of 104 reviews" "
Rating 6 - Okay. 8 out of 104 reviews" "
Rating 4 - Poor. 5 out of 104 reviews" "
Rating 2 - Terrible. 5 out of 104 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed Youssef

Stayed 1 night in Oct 2024

10/10 Excellent

khaled

Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 8 nights in Nov 2024

10/10 Excellent

PAUL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best entertainment and accommodations in a hotel that I have ever experienced.
Stayed 2 nights in Nov 2024

8/10 Good

Matteo, Mezzocorona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

4/10 Poor

Craig

Stayed 2 nights in Oct 2024

10/10 Excellent

Sal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out of the Atlantis Royal and booked half board fir 2 nights. Immediately the Concierge when he saw our room was facing the building works he took us back to reception, we were allocated a stunning room. The safety from security and support and service staff was amazing. The food at The Goose Tap house on half board was so generous and delicious. Fantastic service beautiful surroundings
Stayed 2 nights in Nov 2024

10/10 Excellent

Mika Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The best hotel in Dubai !
Stayed 5 nights in Oct 2024

10/10 Excellent

Abdullah, Riyadh

Stayed 3 nights in Oct 2024

10/10 Excellent

Mika Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Herbinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Nagwa

Liked: Cleanliness, staff & service, property conditions & facilities
very beautiful and new hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed Youssef

Stayed 3 nights in Sep 2024

10/10 Excellent

ISAAC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

sharonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the world best hotel end of story
Stayed 2 nights in Sep 2024

10/10 Excellent

khaled

Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Stayed 4 nights in Sep 2024

10/10 Excellent

Aneela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room, breakfast was amazing. Lovely hotel. First time staying. Had the loft spa room, cant fault.
Stayed 1 night in Sep 2024

6/10 Okay

Samer

Stayed 2 nights in Aug 2024

10/10 Excellent

Aahdam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, friendly staff, amazing food!
Stayed 1 night in Sep 2024

10/10 Excellent

Karena, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wanted to like this hotel but it massively falls short compared to the usual dubai standard. Service is poor. Room not cleaned multi times, no water restock, not turndown service multiple evenings. My room key kept resetting so i had to go down every evening to get a new one. The pool service was slow despite the number of staff available. The towels have stains on most of them. The rooms although beautiful fell short on the finer details. Light switches all over the room, bathroom one side of the room but dressing room on the other side. We had a bar in our room but no glasses at all. The pillows were flat pancakes despite asking for additional. Its ok but there are much better options for less money
Stayed 5 nights in Aug 2024