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City Avenue Hotel

Indulge in a rejuvenating stay where you can connect with ease. Refresh your senses at our on-site amenities or explore nearby Gold Souk for an unforgettable experience.

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Photo gallery for City Avenue Hotel

Front of property
Standard Double or Twin Room, Non Smoking | Premium bedding, minibar, in-room safe, desk
Restaurant
Premium bedding, minibar, in-room safe, desk
Daily continental breakfast (AED 40 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double or Twin Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Executive Double Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Map
Al Mateena St, Dubai, Dubai

What's nearby

  • Al Ghurair Centre - 12 min walk - 1.1 km
  • Gold Souk - 4 min drive - 4.3 km
  • City Centre Deira - 5 min drive - 5.0 km
  • BurJuman Mall - 7 min drive - 7.1 km
  • Dubai Museum - 8 min drive - 7.2 km

Getting around

  • Abu Baker Al Siddique Station - 17 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Red Table Restaurant - ‬6 min walk
  • ‪مطعم أربيل العراقي - ‬1 min walk
  • ‪Palm Hotel - ‬5 min walk
  • ‪مطعم ومقهى نسرين - ‬3 min walk
  • ‪رستوران ايراني قشقايي - ‬2 min walk

About this property

City Avenue Hotel

Hotel near Dubai Creek
Located close to Gold Souk and City Centre Deira, City Avenue Hotel provides a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a health club and a business center.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and a front-desk safe
  • A porter/bellhop, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 156 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and bidets
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: AED 40 for adults and AED 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (200 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AED 350 per stay
  • Breakage deposit: AED 200 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 40 for adults and AED 25 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

City Avenue Hotel Dubai
City Avenue Dubai
Hotel City Avenue Hotel Dubai
Dubai City Avenue Hotel Hotel
Hotel City Avenue Hotel
City Avenue
City Avenue Hotel Hotel
City Avenue Hotel Dubai
City Avenue Hotel Hotel Dubai

Frequently asked questions

Is City Avenue Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Avenue Hotel?

Self parking is free at this property.

What time is check-in at City Avenue Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at City Avenue Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is City Avenue Hotel located?

Located in Deira, this hotel is within 3 mi (5 km) of Dubai Creek, Gold Souk, and City Centre Deira. BurJuman Mall and Dubai Museum are also within 6 mi (10 km). Abu Baker Al Siddique Station is 17 minutes by foot and Salah Al Din Station is 18 minutes.

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City Avenue Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 160 reviews
Rating 8 - Good. 44 out of 160 reviews
Rating 6 - Okay. 23 out of 160 reviews
Rating 4 - Poor. 6 out of 160 reviews
Rating 2 - Terrible. 11 out of 160 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Zeinab

Don’t ever stay here
Stayed 12 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to access old Dubai. Rooms were well appointed and functional, staff were friendly and helpful. There is some noice from aircraft as it’s close to the flight path however this is not unique to this hotel and most of Diera hotels have this issue, so if you are sensitive to noice then maybe book elsewhere in Dubai.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good location
Stayed 3 nights in Mar 2024

10/10 Excellent

SWASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Environment and their hospitality
Stayed 2 nights in Jun 2024

10/10 Excellent

Shweb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry relax place
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay !
Stayed 6 nights in Sep 2022

6/10 Okay

thelonius

Liked: Cleanliness, staff & service
Okay not near the airport and very noisy planes taking off wouldn’t stay more than one night
Stayed 1 night in Oct 2024

10/10 Excellent

Shweb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 10 nights in Aug 2024

10/10 Excellent

Aashiq

Liked: Staff & service, property conditions & facilities
Best place to stay
Stayed 1 night in Aug 2022

10/10 Excellent

Rukhsar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent services. Awesome. The property is nice. The services are very nice. Breakfast was awesome and the staff are polite, honest, and nice especially Charles who is on the front counter, Manager (A Black Guy) who is helpful and Harris at the restaurant. I will come back again in the future. Thank you for the services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shweb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 8 nights in Aug 2024

10/10 Excellent

Shweb

Liked: Staff & service, amenities, property conditions & facilities
Perfext
Stayed 11 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL GREAT PRICE AND CLOSE TO AIRPORT
Stayed 1 night in Dec 2022

10/10 Excellent

Basharat

Liked: Cleanliness
Disliked: Staff & service
Location is good near by metro train station easy to reach every wear I would like to stay again
Stayed 5 nights in Apr 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory and good value for money.
Stayed 1 night in May 2024

10/10 Excellent

Radwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Davison

Too much delay on checking in
Stayed 4 nights in Oct 2024

10/10 Excellent

Captain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent but the issue was AC
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammad Kamran

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
I had a faultless stay. The room was spacious, with good amenities. Staff are courteous and helpful. Big supermarket next door, and plenty of eating options nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Aminu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay at City Avenue Hotel
I enjoyed everything about the hotel. Courteous staff, Nice breakfast etc
Stayed 6 nights in Jun 2022

10/10 Excellent

Olayinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Nice staff. Room clean and cool. Will recommend!
Stayed 3 nights in Apr 2023

10/10 Excellent

LANDI TRAINING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City Avenue is a great hotel with staff giving the best service guests require. The security and restaurant team is very motivated. Bikash , the Chef , is very helpful. The FO staff are very well welcoming. The managers are always there to assist guests. The FO manager Mr. Suhas is very reachable and helpful. I stayed in Hilton Garden Inn in Dubai and my experience at City Avenue in terms of Customer care was way better. The Security Guards all in full suits are very helpful. You would think they are the hotel top managers. Derege and all the other security team made my stay great and memorable. I recommend this hotel to people who value customer service. Well done and keep it up City Avenue Al Muteena Dubai.
Stayed 4 nights in Oct 2024

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uneducated staff and not friendly. Unprofessional behaviour and spy on guest. Didn’t read door tag with do not disturb but keep knocking and disturbing. Phone is dead in a room not connect to reception. Poor service and dirty staff and didn’t speak English.
Stayed 4 nights in Oct 2024