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"Charming"

"Due to the construction work, movement trough hotel is limited, also no common areas. Only two elevators are in operation, when it is crowded, you have to wait for ten minutes. There are no clear signs for the staircase, in case of fire, safety is zero. Zhe rooms are not daily cleaned, there was no maid service in three days, changing towels is charged separately even though it was not stated when booking. "

"Excellent service, we enjoyed very much our stay and we look forward to coming back. "

"Excellent hotel, friendly staff! Breakfast was good! Sopron is a beautiful City! "

"Absolutely brilliant hotel! The receptionist was incredibly friendly—one of the most welcoming people I’ve ever met, and his English was flawless. While checkout is a bit early at 10 a.m., he proactively offered a complimentary late checkout, which made all the difference on a long trip. The hotel exceeded all my expectations. I stayed one night as a stopover on a road trip and, though I don’t often have breakfast when traveling, it was included in the rate, so I gave it a try. The breakfast was exceptional, with a wide selection of delicious options. Although I was just passing through Austria on my way to Germany, this hotel has inspired me to come back, stay again, and explore Austria more. Truly fantastic value! "

"Upon arrival, I discovered that parking is only available 250 meters from the hotel and I had to drag my luggage uphill. At the reception, I was told that as a Gold member, I am not entitled to late check-out and would have to pay 6000 HUF for it. The room was old and smelled bad. I do not recommend this hotel."