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Hôtel SAWA

4.0 star property
Beaux Arts hotel with airport shuttle service and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel SAWA

Front of property
Outdoor pool, pool umbrellas
Lobby lounge
Poolside bar
Comfort Double Room, City View | Premium bedding, memory foam beds, in-room safe, individually furnished

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Room service
    Room service
The price is SAR 364
SAR 486 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Premium bedding, memory foam beds, in-room safe, individually furnished

Comfort Double Room, City View

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Prestige)

Premium bedding, memory foam beds, in-room safe, individually furnished

Double Room (Prestige)

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View | Premium bedding, memory foam beds, in-room safe, individually furnished

Comfort Double Room, Pool View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Standard Double or Twin Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Room
Hotel Akwa Palace
Pool
Spa
Free airport shuttle
Kids pool
8.0 out of 10, Very Good, (110)
The price is SAR 360
SAR 478 total
includes taxes & fees
30 Nov - 1 Dec
Hotel Akwa Palace

About the neighborhood

Map
488 Rue De Verdun - Bonanjo, Douala, 2345

What's nearby

  • Port of Douala - 12 min walk - 1.0 km
  • Espace Doual'art - 17 min walk - 1.4 km
  • Cathedral of Saints Peter and Paul - 3 min drive - 2.2 km
  • Eko Market - 4 min drive - 3.0 km
  • Douala Grand Mall - 6 min drive - 6.6 km

Getting around

  • Douala (DLA-Douala Intl.) - 27 min drive

Restaurants

  • ‪Le Boj - ‬12 min walk
  • ‪One Rooftop - ‬4 min drive
  • ‪Opiom Bali - ‬3 min drive
  • ‪L'Ovalie - ‬3 min drive
  • ‪La Pizzeria - ‬3 min drive

About this property

Hôtel SAWA

Upscale hotel in the business district
At Hôtel SAWA, you can look forward to a free roundtrip airport shuttle, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the steam room, and indulge in a massage or a manicure/pedicure. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and concierge services
  • A reception hall, luggage storage, and a TV in the lobby
Room features
All 288 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Private yards, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 25 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Yard

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 17 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 31.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Pet fee: USD 17 per pet, per day
  • Crib (infant bed) fee: USD 31.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

SAWA Douala
Hôtel SAWA Hotel
Hôtel SAWA Douala
Hôtel SAWA Douala
Hôtel SAWA
Hôtel SAWA Hotel Douala

Frequently asked questions

Does Hôtel SAWA have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hôtel SAWA pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 17 per pet, per day.

How much is parking at Hôtel SAWA?

Self parking is free at this property.

What time is check-in at Hôtel SAWA?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel SAWA?

Check-out is at noon.

Does Hôtel SAWA provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hôtel SAWA located?

Located in the heart of Douala, this hotel is within a 15-minute walk of Douala Maritime Museum and Port of Douala. Espace Doual'art and Cathedral of Saints Peter and Paul are also within 2 mi (3 km).

Hôtel SAWA Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 15 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Romaric Belmier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jul 2024

8/10 Good

Christian

Disliked: Staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

Adolphe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Alexandre

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing
Stayed 4 nights in Sep 2022

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The facilities need an upgrade.
Stayed 4 nights in Mar 2022

8/10 Good

Amr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey good
Very good stay, near the airport and the room was clean
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
First red flag my booking wasn't available when I there. Second the receptionist 😡
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.
Stayed 1 night in Jan 2020

8/10 Good

Dennis A

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel SAWA is a great deal for a great hotel.
Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.
Stayed 3 nights in Sep 2019

6/10 Okay

Dave

Business traveler
Liked: Staff & service
Hotel needs updating badly
Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.
Stayed 2 nights in Sep 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some work !
AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.
Stayed 1 night in Jun 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice but tired hotel, good for short stay only.
Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Dennis A

Our choice hotel in Douala.
We have stayed at the Sawa Hotel on two different trips. We are always excited to arrive there. They have a nice restaurant attached to the hotel, with a buffet style service. The tap water always has plenty of pressure and hot which is a nice change from several hotels we have been in. The air conditioning is always working well and the linens on the bed and in the restroom are always clean. It is our choice hotel when we are in Douala.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018

2/10 Terrible

Samuel, Hyattsville MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more
Stayed 2 nights in Jul 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
SAWA for Business and swimming
I stay at the SAWA on business fairly regularly. It is an older property and you can have issues in the room on occasion with things such as the AC. Service is very good with some great. The outside eating area is very nice but the inside is a bit lacking. They do keep the rooms clean, pool is nice and a bit crazy on the weekends with families. WiFi is very spotty and I would recommend getting a local hotspot.
Stayed 6 nights in Jul 2018

8/10 Good

Stéphane, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasing staff
The staff was amazing et the rooms were very big and comfortable.
Stayed 2 nights in Jun 2018

4/10 Poor

Michelle, Kinshasa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Conference hotel, moldy.
The hotel staff are friendly, but the rooms are a bit moldy and damp--constant struggle for places in douala. The restaurant takes a long time to order, and for large conferences they can't keep up with the demand, even though they do try hard. I'd rate this as a 2.5/5 hotel because I find it just under average.
Stayed 4 nights in Oct 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improving!
The SAWA has been slowly sprucing back up. I have been coming here on business for a number of years and the last two years have shown improvements. The room had been freshened up, was clean (never an issue) AC worked well (improvement) and the hand held shower had a bracket (improvement). I don't do the breakfast buffet. Internet seemed more reliable this trip but it was a short stay.

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort
An okay spot on a business trip.
Have stayed here a number of times and they are working to spruce the place up. Fresh paint, new elevators, generally cleaner. However, it is an old property and there is still work to be done. For example on the air conditioning in the rooms, fixing shower heads (though always plenty of hot water), and providing ammenities like a water boiler for tea and coffee. The outside area is pleasant especially for breakfast (skip the breakfast buffet) or for the evening wind down.

10/10 Excellent

Javier, Honduras

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near to the airport
The hotel is very nice good swimming pool that you can relax and good restaurant bar beside.

4/10 Poor

James, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable, several better alternatives in Douala
Travelled to Cameroon to see my fiancee, this is not my first visit to Cameroon, and I have visited many third world countries. However, for the price, this was not a great bargain. Room is pretty crummy, bedding poor. AC worked well, and restroom was adequate. Didn't try the restaurant, looked at the menu and felt it was overpriced, so went out. Stayed in the Futuris Hotel on my way out, and also looked at the Star Land, both were nicer than SAWA, and similarly priced.

4/10 Poor

isaac, Maryland US

Disliked: Cleanliness, property conditions & facilities, room comfort
Low maintenance overall
Hotel needs more investment to fit the category Room in low maintenance Water flushing continually

8/10 Good

Kevin, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay in Doula
Have stayed here several times. Staff is friendly for the most part and deciding to skip the breakfast buffet and eat outside was a good move. The restaraunt is pricey but then again it is a hotel. Walking is not the best in Doula but the location is close enough to get into the central district without much trouble. Relatively close the airport. Hot water, nice pool area.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfied guest
Sawa is only the name this Hotel don't have the merits of 4stars I never going to advice another US citizen to stay