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Hotel Excelsior

Central hotel with a 24-hour front desk connected to a rail/subway station in Dortmund

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Photo gallery for Hotel Excelsior

Lobby
Front of property
Interior entrance
Lounge
Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Located in the heart of Innenstadt-West, Hotel Excelsior offers a warm welcome with a bar and WiFi. The helpful staff has left a lasting impression on previous guests, who rave about the overall value.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (5 Persons)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Unique Dortmund Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
8.0 out of 10, Very Good, (1)
The price is SAR 165
SAR 190 total
includes taxes & fees
16 Feb - 17 Feb
Hotel Unique Dortmund Hauptbahnhof

About the neighborhood

Map
Lange Straße 1, Dortmund, NW, 44137

What's nearby

  • Westenhellweg Street - 2 min walk
  • German Football Museum - 7 min walk
  • Westfalenhallen - 4 min drive
  • Westfalenpark Dortmund - 5 min drive
  • Signal Iduna Park - 5 min drive

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Olafs - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬6 min walk
  • ‪Bistrorant Sapori D'Italia - ‬1 min walk
  • ‪Vabene - ‬5 min walk
  • ‪BackWerk - ‬5 min walk

About this property

Hotel Excelsior

Hotel near Westfalenhallen
Hotel Excelsior provides a bar and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All 54 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 14.90 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 14.9 for adults and EUR 7.9 for children
  • 1 bar

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cribs/infant beds

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 14.9 for adults and EUR 7.9 for children
  • Covered self parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Excelsior?

Self parking is available for EUR 14.90 per day. Limited spots are available.

What time is check-in at Hotel Excelsior?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 14.9 (subject to availability).

What time is check-out at Hotel Excelsior?

Check-out is at 11 AM. Late check-out is available for EUR 14.9 (subject to availability).

Where is Hotel Excelsior located?

Located in Innenstadt-West, this hotel is within a 5-minute walk of Westenhellweg Street, Dortmunder U, and Museum Ostwall. Thier-Galerie and German Football Museum are also within 10 minutes. Westentor U-Bahn is only a 3-minute walk and Unionstrasse U-Bahn is 7 minutes.

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 889 reviews
Rating 8 - Good. 294 out of 889 reviews
Rating 6 - Okay. 128 out of 889 reviews
Rating 4 - Poor. 68 out of 889 reviews
Rating 2 - Terrible. 70 out of 889 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Soap and Shampoo not provided. Tissue was empty when we arrived. We had to go through a flight of stairs with no elevator options. Bringing heavy luggages prove to be difficult
Stayed 2 nights in Jan 2025

8/10 Good

Albert

Stayed 4 nights in Oct 2024

10/10 Excellent

Tino

Liked: Staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel
Sehr schöner Aufenthalt im Hotel. Sehr zentral und gute Anbindung. Das Frühstück ist und gut und das Personal ist sehr freundlich und hilfsbereit. Unser Zimmer war schön eingerichtet und gemütlich. Wir kommen gerne wieder.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carsten

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
Perfect stay - value for money!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

6/10 Okay

Steffen

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Traveled with group
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Stayed 2 nights in Sep 2024

8/10 Good

scott

Traveled with group
Liked: Cleanliness
Shower issue
Had a problem as safe not working and shower was flooding within 10 mins sent someone to clean bathroom and fix safe.however didn’t fix problem with shower as kept flooding also room was not cleaned one of the nights
Stayed 3 nights in Sep 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Stayed 2 nights in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but a bit dated.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Adam

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Liam

Disliked: Amenities
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Stayed 1 night in Sep 2024

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ravinder

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kalwinder Kaur

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Omar

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign. I found things I little strange I have stayed in Germany before.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aejaz Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024