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Mercure Box Hill Burford Bridge Hotel

4.0 star property
Hotel with a seasonal outdoor pool, steps from Box Hill

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Photo gallery for Mercure Box Hill Burford Bridge Hotel

Seasonal outdoor pool
Bar (on property)
Bar (on property)
Breakfast and dinner served, international cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
The current price is SAR 299
SAR 359 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Double Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

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  • Pool
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9.0 out of 10, Wonderful, (308)
The price is SAR 358
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includes taxes & fees
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About the neighborhood

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX

What's nearby

  • Box Hill - 1 min walk
  • Surrey Hills - 14 min walk
  • Denbies Wine Estate - 17 min walk
  • Chessington World of Adventures - 12 min drive
  • RHS Garden Wisley - 15 min drive

Getting around

  • Box Hill & Westhumble Station - 8 min walk
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Denbies Wine Estate - ‬17 min walk
  • ‪Box Hill Lookout - ‬13 min walk
  • ‪Rykas - ‬1 min walk
  • ‪The Deepdene - ‬3 min drive
  • ‪Dorking Kebab House - ‬3 min drive

About this property

Mercure Box Hill Burford Bridge Hotel

Upscale hotel near Box Hill
Located close to Denbies Wine Estate and Dorking Museum and Heritage Centre, Mercure Box Hill Burford Bridge Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Emlyn Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • A seasonal outdoor pool
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • A banquet hall, tour/ticket assistance, and concierge services
  • A front-desk safe, coffee/tea in the lobby, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 57 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 14 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Pool access available from 7:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Frequently asked questions

Does Mercure Box Hill Burford Bridge Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM–6:30 PM.

Is Mercure Box Hill Burford Bridge Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Box Hill Burford Bridge Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at Mercure Box Hill Burford Bridge Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Box Hill Burford Bridge Hotel?

Check-out is at noon.

Where is Mercure Box Hill Burford Bridge Hotel located?

Situated in a rural location, this hotel is within a 15-minute walk of Box Hill and Surrey Hills. Denbies Wine Estate and Dorking Museum and Heritage Centre are also within 3 mi (5 km). Box Hill & Westhumble Station is 8 minutes by foot and Dorking Station is 22 minutes.

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Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 255 out of 550 reviews
Rating 8 - Good. 168 out of 550 reviews
Rating 6 - Okay. 60 out of 550 reviews
Rating 4 - Poor. 39 out of 550 reviews
Rating 2 - Terrible. 28 out of 550 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
Hospital and welcoming environment. Nicely arranged good decor and great to have the bar facilities. Breakfast was great, lots of choices One issue is the car park. We suffered damage to our car as there are large holes/puddles that are deep and no warning or cones over them
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent breakfasts, convenient restaurant and bar, and great rooms with enclosed balconies in the annex.
Stayed 4 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff rooms common areas all very good Food good breakfast excellent All round great value for money
Stayed 2 nights in Oct 2024

6/10 Okay

Pauline

Disliked: Amenities
Clean throughout was a great positive. Very basic otherwise. Shampoo and soaps attached to the wall about 1.5 metres higher than the bath, can’t be reached without standing up! Bath panel hanging off. Extractor fan doesn’t work. Two sachets of coffee each day, between two guests. Have to walk outside in the rain to get to some rooms. Reception chaotic during check in. No smoking, not even on balconies. Priced as 4 star hotel, 3 star at best with 2 star personal touches
Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times. The rooms are clean and spacious and the beds are comfortable. Good power shower. The staff have always been very friendly and helpful. The negatives are we generally stay in January and the central heating in our room has never worked. The hotel provides an electric heater for the room but it would be better if they could sort out the heating. Also for this standard hotel, the towels are very poor quality - old, thin and very rough.
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay very clean and they have a great afternoon tea!
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. Excellent staff. Rooms a tad dated but spotlessly clean and tidy.
Stayed 1 night in Nov 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lack of power outlets in the room. Cleaning of room was a little hit and miss, we rn out of toilet paper!
Stayed 7 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Staff were very friendly & accommodating. Hotel was warm and comfortable. Perhaps a little tired particularly the bathroom. Evidence of some damp.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and this wasn’t made clear at booking. If you want a pool, book somewhere else. But the hotel was very nice, the bed fantastic and the staff were professional and polite. Easy check in and check out, would stay again but in the summer when the pool is open
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff absolutely lovely, could not have been made more welcome
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and clean hotel..friendly staff🙂
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean spacious room with a balcony. The breakfast was fantastic, catered for all tastes and the staff could not do enough for us . We would definitely return
Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Box Hill Break
We regularly stay at this hotel and once again we enjoyed our most recent stay. Polite, friendly and efficient staff. Relaxed comfortable lounge & bar and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely appointed hotel, lovely staff, very convenient for train travel to London
Stayed 2 nights in Aug 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large heated pool that’s included in the hotel stay. Nice restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 13th Wedding anniversary
We had a wonderful 2 night stay. The staff were amazing and we enjoyed using the heated swimming pool. The breakfast was delicious. I would definitely stay here again, especially during the summer.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and the pool is a blessing when you have sunshine. Rooms are clean have air conditioning
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, room comfort
A lovely location
We had a 1 night stay as we were attending a wedding at nearby Denbies Vineyard. The location was excellent and we managed a dip in the pool. We had drinks and burgers at the bar which were reasonably priced and the room was comfortable and a good size. The hotel is a bit dated in places but I would recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, comfortable bed, gorgeous views
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean. Bathroom was very nice. Pool was lovely and nicely warm even when cold outside. Reception staff were lovely and checked us in quickly
Stayed 1 night in Aug 2024

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities
Room and bathroom was a little tired but location and main areas of the hotel downstairs were wonderful. Staff were all excellent as was the breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Liked: Staff & service
Lido in Box Hill
Good location near to box hill and Debbie’s Vineyard
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
After an awful experience having our flight cancelled by easy jet and being put in an awful hotel our welcome by William and team was like a gift from the gods. We were so well looked after by the friendly team there. The accommodation was really great, the pool was room.
Stayed 1 night in Jul 2024