2/10 Terrible
ibrahim
16 September 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I used to take century marina hotel rooms since September 20023 and the service was excellent but since last May 2024 the service is deteriorating by notable way
Take this month and last as example
I was in 13 Augest in room 406 there was no room service even if i called many times
This visit:
Room 802
1-No room service unless you called.
2-toilet door is difficult to open and close.
3-refrigerator smell
4-no towels changed
5-broken glass of wardrobe
6- curtains work difficulty by button on wall and not find remote control
7- when i came toilet was dirty from previous visitor and i have to call room service to re clean again
8- no tissues in hotel since three months i have to fight or fed up and buy my own
9-no daily consumables like ear sticks.
And i think if the same service still i have to change the hotel
ibrahim
Stayed 2 nights in Sep 2024