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"Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service....

"Incredible breakfast each day and Incredible service provided by front desk."

"Well placed near the old town and metro. Clean, efficient service, good breakfast. Good deal."

"Clean, tidy room with lovely shower. All staff were very friendly and efficient, quick to respond to requests "

"Hernán nos atendió excelentemente al llegar, nos recomendó lugares para cenar muy buenos. El hotel es impecable, su desayuno muy bueno. Buena velocidad de internet para teletrabajar."

"Friendly staff in a nice area, near the metro."

"Only downside was how hard their beds were. "

"The palace is located in the center of the town making it accessible to all forms of transportation. Being that the hotel is located in the middle of the hustle and bustle of the old town, the noise didn’t bother me when I was in the hotel room. I also want to give a shout out to Luz, who prepared breakfast with the most delicious foods and baked goods! I can’t leave out the front desk staff either, they were all so helpful, joyful and friendly. "

"Very good property, good service, parking easy in the Hotel "

"The hotel is located very close th the Guggenheim"

"Great experience with the family "

"The rooms are quite nice, they have a really nice terrace and the location is just right around all the shops and restaurants. The only bad thing I can say is the shower head was a little outdated."