The parking lot was cluttered with trash, which was disappointing. However, the inside of the hotel was clean, and the staff were friendly and efficient, making check-in quick and easy. The room itself was clean, and the bed was comfortable. Unfortunately, the heat was turned off, leaving the room freezing, and several essentials were missing—there were no bath towels, hand soap, or shower gel. It’s the little things that make a big difference, and these oversights affected the overall experience.