Hotel with a Concierge in Madhya Pradesh from SAR 87

"Staff was very courteous and helpful. Room was a bit smaller than expected."

"Booking a stay at this property was an absolute mistake. I have stayed at numerous star properties but never have I ever experienced such indifferent attitude and total lack of hospitality at a hotel. The hotel is an adhoc dhaba let alone a star hotel. The bathroom shower broke and my child slipped and got hurt on the first day.The breakfast arrangements were absolutely pathetic with poor food quality and poor layout. It seemed as if no one was interested in paying heed to guest’s requirements....

"Property is well maintained. Staff is very courteous. We loved our stay at the hotel. Mall is next door which was very convenient. Easy to get rental cars due to the location. "

"Nice stay in the Suite room. "

"Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not. The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet. "

"The rooms with double beds were very limited. We as a family had to adjust in twin beds. The tiled floor had cracks. The area next to the room was not very clean. I think it belonged to house keeping department. Worst of all, there was a lizard in the bathroom! We had also checked a suite, that too had a lizard."

"There are lot to improve with limited additional expenses. Towels are too old, pillow cover is not big enough, there are lots of flies in the dining area. In bathroom please add cloth rack, shampoo etc."