Hotel with a Concierge in Kerala from SAR 161

"I had a lovely stay at this hotel - my room was large with a beautiful view of the pool, and the food was delicious. The staff were so courteous and helpful. I’d like to give special praise to Swaralaya - I was taken ill one day with an anaphylactic attack. By this point, I was alone, as the rest of the group I was travelling with had left. Swaralaya looked after me, calling an ambulance, and accompanied me to hospital. She stayed with me in the emergency room, and returned to visit me with fruit the next day. When I returned to the hotel, she helped me pack my suitcase. She was so calm and attentive, assisting me at a very difficult time."

"Gorgeous property and amazing staff"

"Front desk staff were outstanding. "

"I have thoroughly enjoyed my stay at the Taj, everything here runs so smoothly and the staff are so professional but friendly at the same time. I have decided to stay another week because I like it so much!"

"The staff is very helpful, we enjoyed our stay here. It was our 25th anniversary and the staff made it special."

"Wonderful hotel and staff. Clean well appointed rooms and delicious meals. The views were breath-taking, the spa was incredible."

"As good as it gets! Leela Kovalam is an amazing property with lush grounds, award-winning spa, private beach, excellent good, and an amazingly helpful and friendly staff. "

"Great customer service, very good quality of the food, lots of choices of the food. The rooms were very clean and spacious. Customer service outstanding, staff was super friendly, helpful and speaking English. The hotel has clean and good swimming pool. There were two people with outstanding customer service: Prasobh - housekeeping and Mr V Mani, very caring and he provides outstanding customer service. "

"Will highly recommend "