All-inclusive Hotel in Huelva Province from SAR 227

"Great place to stay "

"Initially the front desk was a little unfriendly. I think the woman’s name was Cecilia (I forget). However, they grew in kindness over time. The room was nice, however there was a ton of mold. In the shower of course, but when I pulled back the drapes, there was a 4 inch space all around the window walls of mold. I reported it, they came and washed it, but they could not remove it all the way. IMO they should have moved me. The air conditioning did not work (hence the reason for opening the...

"All the people working at Carabela are fully involved with the customers, they have full of activities for children and adults."

"Check in took forever ,If you go, take a print out they could not do it with the app ,2 days it took grrr.If you want a drink at the bar be prepared to be thirsty I have never seen such slow service between 10 to 15 min wait wether there are 2 people in front or 10.Food was ok entertainment rubbish,Wine on all inclusive terrible put it on your frozen chips.The pool is wonderful"

"Run…don’t walk. Run away from this property. The pictures don’t represent this property. Not dirty. Dark. Old. Vinyl furniture. The ‘cafeteria’ and that’s what is ridiculously crowded. The property is sandwiched between refineries and camping grounds. 2 stars maybe…4 is offensive. We left. Didn’t stay. Didn’t get our money back, don’t care. Managers have dealt with this situation before - clearly. They were dealing with another couple when we left. Terrible. You’ve been warned. "

"The perdon who checked me in was not particularly helpful, however the person who chrcked me out was rude! I asked for a taxi to the bus station, she hesitated, then called one taxi who said he was busy, she did not adk for how long. She hung up and then tried to convince me the bus did not go where I wanted to go. I knew better, butshe thought I was wrong and eventually just walked away from me. The other person working the front desk just looked the other wsy. I had to walk with heavy...

"We. booked their sister hotel but when we got there, the hotel was closed. We finally got into the hotel that was closed and the operational staff said that that they moved us to another hotel. Although, they never sent us a text or email on this move. When we finally found the new hotel, they gave us a room that faced a busy road. We asked to change the room, however we had to pay an additional cost. Not my favourite hotel. "

"Great location and facilities. It was my birthday and I appreciated the bottle of bubbly in my room. The cleaning staff were were very friendly. The indoor pool was lovely. The only problem was that we booked the hotel because it had a spa but the hotel did not inform us beforehand that it was closed during the two days that we were there. That was very disappointing. "