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"Very clean and neat. Excellent staff. Fully heated rooms"

"MUST READ. Hotel did not honour booking through hotels.com and I had no choice but to pay an increased price for the room again. Case is registered with Hotels.com Apparently the hotel has changed ownership, the new owner has nothing to do with hotels.com and states he does not receive any money. Upon arrival in freezing cold, wind and rain, we had little choice but to pay 30% more, and pay for a full night stay. Hopefully hotels.com will refund the booking amount charged as we booked through their platform. Additionally, you have to pay extra for a heater if you want one in the room, which would be essential if you dont want to turn to ice in the night. Room was clean and comfortable, bathroom has a pungent smell. Long tiring walk to the mall. View was good. Very noisy with other customers, can hear everything from reception to children screaming."

"The property and the management is world class. I would like to call out Tarang at the lobby desk, he is extremely caring, very hospitable guy. he went out of his way to help me with a personal medical situation I was addressing. The lobby manager Anurag too was very helpful. Folks are very hospitable, the bartender Vinay is a great guy too. The music room with live room adds more charm to the property. Fully stocked bar.. A must visit place."

"Excellent "

"Wonderful experience during our stay and the service provided by Aruna’s team was exceptional. I would like to specifically acknowledge the following members for their outstanding support, Nikhil in restaurant , Rohit and Vinod for their assistance while we were dining . Aruna was amazing and generously offered us a free upgrade. Had booked three rooms. Anjali from Reception, whose professionalism stood out. Special mention to Abhishek from Reception, who was extremely warm and courteous throughout our stay. We thoroughly enjoyed the curated services and the local cuisine flavors added a delightful touch to our stay. Thank you once again for making our visit memorable. We look forward to returning soon."

"Staff was excellent. Sometimes the Shuttle was not available for pickup."

"Quiet, recently built, all the comforts and tech. Very friendly and attentive staff and convenient to everything without being in the middle of everything. Steps to restaurants and markets and Dalai Lama."

"Very nice stay"

"The stay was comfortable. The room was very compact however the cleanliness is well maintained.Have stayed in la many times, always had a great experience the staff, suite and food never disappoints. Services are top notch||You must book this hotel"